Assistant Store Manager

Hiring Manager

Goodwill of Central Iowa is seeking a Retail Assistant Store Manager to join our team. This position is responsible for managing donated-goods retail employees with our core values of love, kindness, and respect.

About the Role

This is a full-time position (40 hours/week) with flexible scheduling between 8 am and 10 pm on weekdays and 11 am to 6 pm on Sundays. The position requires a flexible schedule to manage any shift across the department and support business needs.

Responsibilities

• Assists in managing the team and store processes to meet sales and production goals monthly, quarterly, and annually.
• Trains and coaches employees using various platforms including in-person, online, and written processes.
• Uses technology such as Microsoft Office suite, Point of Sales system, Human Resources Information System, cash register operations system, camera system to communicate, monitor, and track store metrics.
• Analyzes expenses, production, and sales to achieve revenue goals to support Goodwill of Central Iowa's mission.
• Participates in monthly financial calls.
• Completes regular KPI reports, oversees employee timekeeping, and completes bi-weekly payroll actions.
• Provides work performance feedback to employees using Goodwill of Central Iowa's values of love, kindness, and respect.
• Supports the Mission department and activities through our round-up program, promotes Mission activities and programs, supports Mission goals and employees.
• Provides excellent customer service and responds effectively and promptly to customer needs.
• Manages store DGR (donated goods retail) processes of sorting, pricing, and rotating merchandise to achieve production and sales goals.
• Partners with Store Manager and Safety & Loss Control Specialist to monitor and manage safety processes, regular safety activities, and safety training.
• Maintains internal and external appearance standards including floor care, store cleanliness, cash register organization, fixture organization, parking lot area, shopping cart store entry, and signage.
• Performs other duties as assigned.

Requirements

• Possess strong interpersonal skills and the ability to communicate effectively in written and verbal formats.
• Able to run cash register, computer, wheeled carts and clothing racks, pallet jacks; potential for forklift operation dependent on work location.
• Able to work independently and be flexible; adaptable to change.
• Excellent organizational skills, attention to detail, ability to prioritize and assign/monitor work.
• Basic math skills.
• Basic knowledge of Microsoft office suite including Word, Excel and Outlook.
• Able to work under pressure, maintain accuracy and meet deadlines.
• Pass a criminal background check and dependent adult and child abuse background check.
• High school diploma or its equivalent or currently attending high school or GED classes.
• A minimum of four (4) years of any combination of military service, high school or related full-time paid employment.
• A minimum of twelve (12) months of related full-time paid employment, including at least six (6) months of supervisory experience, or a minimum of one year of full-time employment at a Goodwill of Central Iowa retail store.
• Access to reliable transportation for regular participation in work and possess valid Iowa Driver’s License, a good driving record, insurable, and able to provide proof of personal vehicle insurance with a minimum of $100,000 per person and $300,000 per accident auto insurance liability coverage.
• Able to obtain First Aid/CPR certification.
• Able to carry, lift, push or pull up to 40 pounds regularly.
• Tolerate variations in work environment temperature.
• Able to be stationary or mobile for long periods of time.

Benefits

The starting wage is $18.00-$22.00/hour dependent on relevant years of experience. An additional $1.00/hour on Saturday and Sunday shifts worked! Monthly bonus eligibility based on achievement of department goals! Annual merit increase eligibility based on individual job performance. Eligibility for benefits on the first of the month following date-of-hire!

Pay & Schedule

Starting wage of $18.00-$22.00/hour dependent on relevant years of experience. An additional $1.00/hour on Saturday and Sunday shifts worked! Monthly bonus eligibility based on achievement of department goals! Annual merit increase eligibility based on individual job performance. Eligibility for benefits on the first of the month following date-of-hire!

Schedule

Full-Time (40 hours/week) No retail holiday season! Shifts may be scheduled Monday - Saturday between the hours of 8 am and 10 pm and Sundays from 11 a.m. to 6 p.m. This position requires a flexible schedule to manage any shift across the department and support business needs.