Retail Assistant Store Manager

About the role

POP MART is seeking an Assistant Store Manager to support its expansion in the United States. This individual will manage store operations, ensuring a positive customer and employee experience.

Responsibilities

• Manage a team of Brand Associates, setting expectations, goals, and developing talent
• Act as the manager on duty, focusing on delivering results while maintaining a positive customer and employee experience
• Maintain a clean, organized, and safe store environment for customers, employees, and store products
• Set high store standards reflecting POP MART's brand image, values, and culture
• Be a subject matter expert on POP MART's core business information, including characters, products, and company history
• Support company marketing events and RoboShop business as needed
• Drive sales of POP MART key products such as Blind boxes, MEGA, and accessories
• Work flexible hours including nights, weekends, and holidays
• Execute Visual Merchandising and Marketing directives, install marketing decals, and set up merchandising plans
• Remerchandise the sales floor based on product performance and inventory management
• Perform back of house tasks such as inventory management, receiving, and transferring goods

Requirements

• Retail industry knowledge, skills, and abilities
• Ability to lift up to 50 lbs.
• Confidence and comfort in engaging customers for a great customer experience
• More than 2 years of store leadership experience in retail
• High level of ethics, values, integrity, and trust
• Experience working independently in an ambiguous environment with minimal supervision
• Demonstrated ability to use data and metrics to inform solutions
• Ability to adapt to a fast-paced environment and implement new directives
• High School Diploma
• Must be 18 years old or older
• Flexible and able to prioritize multiple tasks
• Enjoy learning new things and contributing to a strong team culture

Qualifications

• High School Diploma
• Must be 18 years old or older
• Ability to lift up to 50 lbs.
• Ability to stand and walk for extended periods
• Ability to bend, kneel, reach, and climb safely
• Ability to perform repetitive tasks such as unpacking boxes, tagging items, and stocking shelves
• Able to work in a fast-paced environment and prioritize multiple tasks
• Ability to work in varying temperature conditions
• Manual dexterity to operate stockroom tools

Benefits

POP MART offers market-competitive packages including 401k, health insurance, PTO leave, paid sick leave, and family leave. The company also provides on-the-job training and career development opportunities.

Physical Requirements

• Ability to lift up to 50 lbs.
• Ability to stand and walk for extended periods
• Ability to bend, kneel, reach, and climb safely
• Ability to perform repetitive tasks such as unpacking boxes, tagging items, and stocking shelves
• Able to work in a fast-paced environment and prioritize multiple tasks
• Ability to work in varying temperature conditions
• Manual dexterity to operate stockroom tools

What We Offer

• Market-competitive packages
• On-the-job training and career development opportunities

Physical Requirements

• Ability to lift up to 50 lbs.
• Ability to stand and walk for extended periods
• Ability to bend, kneel, reach, and climb safely
• Ability to perform repetitive tasks such as unpacking boxes, tagging items, and stocking shelves
• Able to work in a fast-paced environment and prioritize multiple tasks
• Ability to work in varying temperature conditions
• Manual dexterity to operate stockroom tools

Equal Opportunity Employer

POP MART is committed to equal pay initiatives and does not discriminate based on race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression, or any other status or condition protected by applicable federal, state, or local law.