Resturant General Manager | Denver Airport

Position Summary

The General Manager is responsible for overseeing all aspects of restaurant operations, including but not limited to providing an excellent guest experience, quality control, personnel management, sanitation, equipment maintenance, health inspections, and inventory management. This role requires an in-depth knowledge of various company and restaurant policies and procedures.

Job-Specific Duties

• Set objectives and targets for staff.
• Determine staff needs and prepare/approve schedules.
• Participate in hiring, onboarding, coaching, counseling, training & development of staff and managers.
• Set and monitor quality and service standards for staff.
• Be fluent in health department inspections.
• Communicate company policy, standards, and procedures to staff.
• Oversee the preparation and presentation of beverages and dishes to meet set standards.
• Interact with customers to develop loyalty and handle customer concerns.
• Monitor the cleanliness and hygiene of front-of-house areas and staff.
• Promote and practice compliance with fire, health, safety, and hygiene standards and regulations.
• Ensure adherence to cash management procedures.
• Responsible for daily fiscal management.
• Maintain regular communication with restaurant staff and management through meetings and discussions.
• Work with the marketing team to organize promotional activities.
• Work with Human Resources to address disciplinary issues with team members.

Physical Demands

• Must be able to work on your feet for up to 12 hours.
• Requires prolonged standing, bending, stooping, twisting, reaching overhead, and lifting products and supplies weighing 20 pounds, and occasional lifting and/or moving up to 50 pounds, as well as repetitive hand and wrist motion.

What We Are Looking For

• Candidates who possess at least three years of full-service/quick-serve restaurant/retail management experience.
• Delivers superior food and beverage service and maximizes customer satisfaction.
• Upholds ideals, values, and practices that are the foundation of Mission Yogurt: Loyalty, Innovation, Service, Communication, and Flexibility.
• Adheres to Mission Yogurt's safety, sanitation, and cleanliness policies and practices.
• Ensures all operating and quality standards are met.
• Upholds a professional and ethical management style and presentation.
• Affirms honest, non-biased judgment.
• Ensures safety and security of both guests and team members.

Qualifications

• Prior experience in multi-unit operations is strongly preferred.

Benefits

• Competitive Pay and Bonus Program
• Comprehensive benefits including medical, dental, vision, FSA/HSA, and voluntary life, disability, accident, critical illness, hospital, and pet insurance—effective the first of the month after 60 days of full-time employment.
• 401K plus company match
• Paid Time Off
• Employee Meal Program
• Company-paid Airport Employee Parking or RTD EcoPass

Pay

TBD

Schedule

TBD

Skills

• In-depth knowledge of various company and restaurant policies and procedures.
• Knowledge of health department inspections.
• Ability to communicate company policy, standards, and procedures to staff.
• Ability to interact with customers to develop loyalty and handle customer concerns.
• Ability to monitor the cleanliness and hygiene of front-of-house areas and staff.
• Ability to promote and practice compliance with fire, health, safety, and hygiene standards and regulations.
• Ability to ensure adherence to cash management procedures.
• Ability to maintain regular communication with restaurant staff and management through meetings and discussions.
• Ability to work with the marketing team to organize promotional activities.
• Ability to work with Human Resources to address disciplinary issues with team members.

Benefits

• Medical
• Dental
• Vision
• FSA/HSA
• Voluntary life, disability, accident, critical illness, hospital, and pet insurance
• 401K plus company match
• Paid Time Off
• Employee Meal Program
• Company-paid Airport Employee Parking or RTD EcoPass