Restricted Recipient Support Coordinator

About the role

At Blue Cross and Blue Shield of Minnesota, we are committed to paving the way for everyone to achieve their healthiest life. We are looking for dedicated and motivated individuals who share our vision of transforming healthcare. As a Blue Cross associate, you are joining a culture that is built on values of succeeding together, finding a better way, and doing the right thing. If you are ready to make a difference, join us.

The Restricted Recipient Support Coordinator (RRSC) role is designed to support the Restricted Recipient Program Specialist and the Restricted Recipient program (RRP). In this position, you will support the program specialists by managing the incoming referrals for potential RRP members, triaging incoming calls from members and providers regarding the RRP program, completing administrative requests, and completing all data entry for restriction information in multiple systems. You will also have direct contact with members who are enrolled in the RRP program, as well as clinical providers and pharmacies who provide care to these members. You may also outreach to providers or hospitals on behalf of the Restricted Recipient Program Manager or Medical Director. While this role is fully remote, we welcome all qualified applicants; however, preference will be given to