Restoration Technician

About the Role

Join our Franchise as a Restoration Technician and make a difference each day by helping people through difficult situations. We aim to make fire and water damage “Like it never even happened.” We’re looking for someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, and thrives in a multi-tasking environment. If you are self-motivated, dependable, and excited about exceeding expectations, this role is for you.

Responsibilities

• Respond to service calls as needed and perform services following SERVPRO® production guidelines.
• Communicate with the crew chief to ensure all customer needs are met.
• Support crew chief and other production personnel.
• Inventory and load the work vehicle with equipment, products, and supplies for each project.
• Maintain a clean and organized vehicle and equipment.
• Prepare rooms/areas for work activities and set up staging areas.
• Leave job sites clean and orderly after completing work.
• Perform production processes per work order and crew chief directions.
• Ensure clear two-way communication with crew chief and other technicians regarding customer needs.
• Perform end-of-day/end-of-job cleanup and breakdown.
• Understand and follow safety and risk management guidelines on job sites, in the office, and while traveling.
• Clean and maintain vehicles, equipment, warehouse, and office areas as needed.

Qualifications

• Effective oral communication skills.
• Experience in cleaning/restoration preferred.
• High school diploma/GED.
• IICRC certifications preferred.
• Ability to travel locally and out of state as necessary.
• Ability to successfully complete a background check subject to applicable law.

Physical and Work Environment Requirements

• Ability to regularly lift 50 pounds and lift up to 100 pounds with assistance.
• Exposure to chemicals.
• Walking and standing for long periods of time, driving, sitting, climbing.
• Ability to climb ladders and work at ceiling heights.
• Ability to work in tight spaces (e.g., crawl spaces under buildings).
• Repetitive pushing/pulling/lifting/carrying objects.

Benefits

• 401(k) matching
• Performance-based bonus
• Company parties
• Dental insurance
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise.