Restoration Supervisor - Water and Fire Mitigation

Responsibilities

• Lead a mitigation crew on water, fire, and mold losses for SERVPRO of Sugar Land.
• Run jobs from first arrival to final walkthrough, including extraction, demolition, drying setup, monitoring, and equipment pickup.
• Lead and coach one to three technicians on site, setting the pace and standard.
• Document every job the same day with moisture readings, photos, drying logs, and notes.
• Serve as the face of the job for the customer, explaining what is happening, what comes next, and keeping your word.
• Maintain a clean, stocked, and safe truck, equipment, and job sites.
• Participate in the on‑call rotation for after‑hours losses.

Requirements

• Steady work history: no more than two jobs in the last three years.
• Restoration experience, or hands‑on trade experience that transfers (e.g., plumbing, HVAC, electrical, construction, carpentry, or field service).
• Reliable transportation.
• Ability to work on‑call and irregular hours.
• Drug‑free.
• Physically able to perform field work.
• Clear, professional communication with customers.

Nice to Have

• IICRC certifications such as WRT, ASD, FSRT, or AMRT (training and certification provided).
• Experience leading a crew.
• Familiarity with moisture meters, drying equipment, and job documentation software.

Benefits

• Paid holidays
• Employee assistance program
• Paid IICRC certification
• Health insurance
• Paid time off
• Training & development opportunities

About Team Hart

Team Hart owns and operates five SERVPRO franchises across Texas. We promote from within, pay for your certifications, and operate on five core values: Extreme Ownership, Act with Urgency, Commit to Growth, One Team Hart, and Do the Right Thing. SERVPRO® is an equal‑opportunity employer; all qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, veteran status, or any other protected characteristic.