Restoration Supervisor / Crew Chief

Benefits

• 401(k) matching
• Competitive salary
• Dental insurance (Available day 1)
• Health insurance (Available day 1, with 5 different plans to select from)
• Vision insurance (Available day 1)
• 401(k) after 1 year with 4% employer match
• 6 paid holidays + 1 floating holiday throughout the calendar year after 90 days
• PTO
• Paid sick leave
• Employee referral program
• Career path planning and training
• Employee recognition programs

Responsibilities

• Coordinate and perform production processes as scheduled and ensure quality control
• Manage the customer and client experience and overall customer satisfaction tracked with online reviews
• Communicate clear expectations to restoration technicians and supervise their activities
• Document a detailed and accurate job file to support the services provided
• Manage labor and consumable item usage on assigned projects
• Communicate and follow all OSHA guidelines for job safety
• Manage assets by protecting and using equipment and materials properly
• Coach and train restoration technicians

Requirements

• Valid driver’s license
• High school diploma/GED (preferred)
• Must be available to work a rotating on-call schedule
• At least 1 year of experience in commercial cleaning, restoration, or construction
• IICRC certification a plus, not required
• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (i.e. crawl spaces, attics)
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning agents
• Ability to successfully complete a Servpro required background check and drug test subject to applicable law.

Qualifications

Self-motivated, proactive, responsible, and service-oriented.