Restoration Supervisor

Responsibilities

• Cook up and perform production processes as scheduled and ensure quality control
• Manage the customer and client experience and overall customer satisfaction tracked with online reviews
• Communicate clear expectations to restoration technicians and supervise their activities
• Document a detailed and accurate job file to support the services provided
• Manage labor and consumable item usage on assigned projects
• Communicate with restoration project manager and office staff on project progress and issues
• Communicate and follow all OSHA guidelines for job safety
• Manage assets by protecting and using equipment and materials properly
• Coach and train restoration technicians

Requirements

• Valid driver’s license
• High school diploma/GED (preferred)
• At least 1 year of experience in cleaning, restoration, or construction
• IICRC certification a plus, not required
• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (i.e. crawl spaces, attics)
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning agents

Qualifications

• Self-motivated, proactive, responsible, and service-oriented
• Positive attitude and ability to work in a fast-paced environment
• Strong communication and interpersonal skills
• Team player with a willingness to learn and grow

Skills

• Customer service
• Problem-solving
• Attention to detail
• Time management
• Physical stamina and strength

Benefits

• Competitive salary
• Dental insurance
• Free uniforms
• Health insurance
• Vision insurance
• 401(k) matching
• Company car
• Company parties
• Training & development
• Professional development

Pay

Commensurate with experience

Schedule

Varies based on location and shift requirements

Benefits

• Comprehensive health insurance
• Retirement savings plan
• Flexible scheduling options
• Professional development opportunities
• Employee recognition programs

Company

At SERVPRO®, we believe in making a positive difference in people’s lives each and every day. We are dedicated to helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises across the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy!