Restoration Estimator - In Person

Responsibilities

• Educate customers on the restoration and mitigation process, including timelines, expectations, and next steps
• Assess property damage and work with customers to understand immediate needs, safety concerns, and potential upgrades
• Create accurate sketches and develop an initial scope of work for mitigation and restoration services
• Deliver consistent, detailed, and well-documented estimates using industry-standard tools (e.g., Xactimate / Cotality™)
• Identify project constraints, potential hazards, and required repairs or upgrades related to damage conditions
• Collaborate with Project Managers and field teams to validate scope, pricing, and production approach
• Assemble clear, accurate, and well-organized estimates for internal review and client submission
• Communicate estimate details, project scope, and updates effectively with customers, insurance partners, and internal teams

Requirements

• Bachelor’s degree in construction management, Business, or related field preferred
• Minimum of 2 years of experience in restoration estimating, water/fire mitigation, and/or insurance adjusting
• Strong customer service skills with the ability to manage customers during stressful loss situations
• Proficiency in Xactimate™ estimating software and familiarity with insurance carrier guidelines and TPA programs
• Strong analytical, critical thinking, and problem-solving skills in evaluating property damage and determining scope of work
• Ability to thrive in a fast-paced, emergency service environment with shifting priorities
• Detail-oriented with strong organizational and documentation skills
• Valid driver’s license with the ability to travel locally to job sites as needed

Qualifications

• IICRC Certifications Preferred
• Xactimate Training Preferred
• Walking and/or standing for extended periods throughout the day
• Frequent driving and sitting
• Occasional ladder use and work at heights
• Exposure to varying environmental conditions, including heat and humidity
• Work environments may include active job sites with elevated noise levels

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Pay

• Annual Salary Plus Commission