Restoration Estimator

Benefits

• Free uniforms
• Health insurance
• Paid time off
• Training & development
• Vision insurance
• Dental insurance

Primary Responsibilities

• Educate customers on the restoration and mitigation process
• Absess property damage and work with customers to understand immediate needs, safety concerns, and potential upgrades
• Ensure all estimates and scopes align with client requirements and insurance carrier guidelines
• Create accurate sketches and develop an initial scope of work for mitigation and restoration services
• Deliver consistent, detailed, and well-documented estimates using industry-standard tools (e.g., Xactimate / Cotality™)
• Collaborate with Project Managers and field teams to validate scope, pricing, and production approach
• Assemble clear, accurate, and well-organized estimates for internal review and client submission
• Communicate estimate details, project scope, and updates effectively with customers, insurance partners, and internal teams

Education And Experience Requirements

• Bachelor’s degree in construction management, Business, or related field preferred
• Minimum of 2 years of experience in restoration estimating, water/fire mitigation, and/or insurance adjusting
• Strong customer service skills with the ability to manage customers during stressful loss situations
• Excellent written and verbal communication skills for working with customers, adjusters, and internal teams
• Proficiency in Xactimate™ estimating software and familiarity with insurance carrier guidelines and TPA programs
• Strong analytical, critical thinking, and problem-solving skills in evaluating property damage and determining scope of work
• Ability to thrive in a fast-paced, emergency service environment with shifting priorities
• Detail-oriented with strong organizational and documentation skills
• Team-oriented mindset with the ability to collaborate effectively with production crews and office staff
• Valid driver’s license with the ability to travel locally to job sites as needed

Preferred Certifications (SERVPRO / Industry Standard)

• IICRC Certifications
• Xactimate Training

Physical And Work Environment Requirements

• Walking and/or standing for extended periods throughout the day
• Frequent driving and sitting
• Sometimes ladder use and work at heights
• Exposure to varying environmental conditions, including heat and humidity
• Work environments may include active job sites with elevated noise levels

Rapid Response to Water, Fire, and Other Property Damage Events

• Rapid response is a critical component of this role

Travel Requirements

• Normal Working Hours: Typically between 7:30 a.m. and 4:30 p.m., Monday through Friday, with a minimum of 40 hours per week
• Additional Working Hours: Flexibility is required, including extended hours, evenings, weekends, and holidays as needed
• On-call Rotation: Participates in an on-call rotation
• Travel: Primarily local within the service area; however, occasional out-of-town and overnight travel may be required to support large-loss projects or catastrophe response efforts

Pay Structure

• Annual Salary Plus Commission
• Rage posted Compensation: $50,000.00 - $60,000.00 per year