Restoration Crew Chief
SERVPRO Team Kluger · New York, New York, United States · 2 mo ago
Art & Creative$24–$32/hrFull-time
Benefits
- 401(k)
- 401(k) matching
- Competitive salary
- Dental insurance
- Free uniforms
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
Qualifications
- Effective written and oral communication
- Experience in cleaning/restoration preferred
- High school diploma/GED
- IICRC certifications preferred
- Ability to lift up to 100 pounds with assistance
- Exposure to chemicals
- Walking and standing for long periods of time
- Ability to work in tight spaces
- Repetitive pushing/pulling/lifting/carrying objects
- Ability to work nights/weekends when needed, as well as a rotating on call schedule
Responsibilities
- Lead and manage restoration crews on fire, water, mold, and cleaning jobs from start to completion
- Respond to emergency service calls, including after-hours incidents, as part of an on-call rotation
- Perform initial site inspections, assess scope of work, and develop job action plans
- Set up containment, equipment, and workflow to ensure efficient job execution
- Supervise, train, and direct Production Technicians to ensure quality work and adherence to SERVPRO® standards
- Maintain clear and consistent communication with customers, insurance representatives, and management
- Complete and oversee job documentation, including photos, moisture logs, and daily progress updates in SERVPRO systems
- Ensure all work is performed in compliance with SERVPRO® processes, safety standards, and industry best practices
- Identify safety hazards and enforce proper use of PPE and safety controls on all job sites
- Manage equipment and materials, ensuring proper use, maintenance, and inventory control
- Control labor and material costs to meet budget and profitability goals
- Perform hands-on production work alongside crew as needed
- Promote excellent customer service and identify opportunities for add-on services
Requirements
- HIGH SCHOOL DIPLOMA/GED
- ABILITY TO LIFT UP TO 100 POUNDS WITH ASSISTANCE
- ABILITY TO WORK IN TIGHT SPACES (E.G., CRAWLSPACES UNDER BUILDINGS)
- ABILITY TO WORK NIGHTS/WEEKENDS WHEN NEEDED, AS WELL AS A ROTATING ON CALL SCHEDULE
Hours
Full Time
Shift
Monday through Friday (with on-call rotation and possible nights/weekend work)
Pay
$24.00 – $32.00 per hour (based on experience)