Restoration Crew Chief

About the role

SERVPRO Team Warnecki is looking for a motivated, dependable, and experienced Restoration Crew Chief to lead field technicians and help deliver high-quality restoration services. From water and fire damage to mold remediation, biohazard cleanup, and other specialty restoration services, the team helps homeowners and businesses recover when disaster strikes. This is a hands-on leadership role for someone who takes pride in their work, communicates effectively, and knows how to guide a team while maintaining safety, quality, and efficiency.

Responsibilities

• Lead daily restoration activities involving water, fire, mold, biohazard, and other property damage.
• Perform water extraction, structural drying, demolition, cleaning, and restoration services.
• Set up, operate, and monitor restoration equipment.
• Ensure proper containment, PPE, cleaning, and disposal procedures are followed.
• Monitor job progress and communicate updates to the Restoration Manager.
• Complete accurate job documentation, photos, moisture readings, and required system updates.
• Maintain company vehicles, equipment, tools, and supplies.
• Respond to emergency restoration calls as assigned.
• Direct and support Restoration Technicians during daily operations.
• Assign tasks and ensure work is completed safely, efficiently, and to company standards.
• Train new technicians on restoration procedures, equipment, and safety practices.
• Identify job site concerns and communicate them promptly to management.
• Maintain clean, organized, and professional job sites.
• Communicate professionally with homeowners, property managers, and customers.
• Explain restoration activities and provide updates on job progress.
• Address customer questions and escalate concerns when necessary.
• Represent SERVPRO Team Warnecki with professionalism and respect.

Requirements

• Previous experience in restoration, water mitigation, construction, cleaning, or related fieldwork.
• Experience leading crews or supervising field technicians preferred.
• Knowledge of water extraction, drying equipment, demolition, and restoration procedures.
• Strong communication, organizational, and problem-solving skills.
• Ability to lead by example and work effectively with a team.
• Valid driver's license.
• Ability to participate in on-call rotations, including evenings, weekends, and holidays.
• IICRC certifications, particularly WRT and ASD, preferred.
• Experience with SERVPRO systems and job documentation is a plus.

Physical Requirements

• Ability to regularly lift 50 pounds and occasionally up to 100 pounds with assistance.
• Ability to climb ladders, work at heights, and access confined spaces.
• Ability to perform repetitive bending, kneeling, pushing, pulling, and lifting.
• Ability to work in various indoor and outdoor conditions, including environments requiring specialized PPE.

Benefits

• Health insurance
• Paid time off
• 401(k)
• Paid training and professional development
• Career advancement opportunities
• Company-provided uniforms
• Supportive, team-oriented work environment

Pay

Hourly range: $20–$25 per hour, based on experience. (Additional compensation note: $17.00–$20.00 per hour.)

Schedule

Monday–Friday, 8:00 AM–5:00 PM, with flexibility for emergency response and on-call assignments.