Restoration Crew Chief

About the role

SERVPRO Team Warnecki is looking for a motivated, dependable, and experienced Restoration Crew Chief to lead field technicians and help deliver high-quality restoration services. From water and fire damage to mold remediation, biohazard cleanup, and other specialty restoration services, our team helps homeowners and businesses recover when disaster strikes. We're looking for a hands-on leader who takes pride in their work, communicates effectively, and knows how to guide a team while maintaining safety, quality, and efficiency.

Benefits

• Health insurance
• Paid time off
• 401(k)
• Competitive hourly pay: $20–$25
• Paid training and professional development
• Career advancement opportunities
• Company-provided uniforms
• Supportive, team-oriented work environment

Pay

$20–$25 per hour, based on experience.

Schedule

Monday–Friday, 8:00 AM–5:00 PM, with flexibility for emergency response and on-call assignments (including evenings, weekends, and holidays).

Responsibilities

Restoration & Field Operations

• Lead daily restoration activities involving water, fire, mold, biohazard, and other property damage.
• Perform water extraction, structural drying, demolition, cleaning, and restoration services.
• Set up, operate, and monitor restoration equipment.
• Ensure proper containment, PPE, cleaning, and disposal procedures are followed.
• Monitor job progress and communicate updates to the Restoration Manager.
• Complete accurate job documentation, photos, moisture readings, and required system updates.
• Maintain company vehicles, equipment, tools, and supplies.
• Respond to emergency restoration calls as assigned.

Team Leadership

• Direct and support Restoration Technicians during daily operations.
• Assign tasks and ensure work is completed safely, efficiently, and to company standards.
• Train new technicians on restoration procedures, equipment, and safety practices.
• Identify job site concerns and communicate them promptly to management.
• Maintain clean, organized, and professional job sites.

Customer Service & Communication

• Communicate professionally with homeowners, property managers, and customers.
• Explain restoration activities and provide updates on job progress.
• Address customer questions and escalate concerns when necessary.
• Represent SERVPRO Team Warnecki with professionalism and respect.

Requirements

• Previous experience in restoration, water mitigation, construction, cleaning, or related fieldwork.
• Experience leading crews or supervising field technicians preferred.
• Knowledge of water extraction, drying equipment, demolition, and restoration procedures.
• Strong communication, organizational, and problem-solving skills.
• Ability to lead by example and work effectively with a team.
• Valid driver's license.
• Ability to participate in on-call rotations, including evenings, weekends, and holidays.

Preferred qualifications

• IICRC certifications, particularly WRT and ASD.
• Experience with SERVPRO systems and job documentation.

Physical requirements

• Ability to regularly lift 50 pounds and occasionally up to 100 pounds with assistance.
• Ability to climb ladders, work at heights, and access confined spaces.
• Ability to perform repetitive bending, kneeling, pushing, pulling, and lifting.
• Ability to work in various indoor and outdoor conditions, including environments requiring specialized PPE.