Restoration Construction Estimator / Project Manager
ServiceMaster Restore® · Irvine, CA · 3 wk ago
HybridManagementFull-time
Health Insurance
- Health insurance provided
Opportunity for Advancement
- Opportunity to advance within the company
Paid Time Off
- Paid time off available
Training & Development
- May be responsible for creating estimates in applicable software
- May train new technicians or key operational team members
Responsibilities
- Retrieves work orders, checks route for travel, ensures appropriate equipment and supplies are loaded on truck needed for job, arrives to work site
- Completes assigned jobs according to company processes, maintains quality control within the budget of each job
- Maintains records of personnel and resources used on projects and communicates all billable events to others
- May perform daily monitoring on active residential and/or commercial jobs and communicates with customers
- Inspects and scopes jobs onsite and works with Project Manager/Crew Chief/Lead Tech on scope of job
- Documents / reviews loss with clear and descriptive job photos and uploads into operating system/software
- May write mitigation and reconstruction estimates using Xactimate
- Communicates conversations and key information on the job using the notes feature in required software
- Estimates using carrier audit standards and manages the estimate based on feedback from client and customer
- Explains drying process and next steps to resolution in person to customers using printed materials as a guide
- Interfaces with adjusters and customers in person, over the phone, and virtually to resolve issues and answer questions about the loss
- May perform quality assurance inspections after completion and obtain customer signatures for approval, requests payments when necessary
- Prepares documentation and pictures according to company policies and procedures to ensure reimbursement from insurance companies
Requirements
- High school graduate or equivalent, college degree preferred
- Strong knowledge of insurance restoration and or construction industry
- Valid Driver's License and satisfactory driving record
- Certifications preferred: ASD – Applied Structural Drying Technician, FSRT – Fire & Smoke Restoration Technician, OCT – Odor Control Technician, WRT – Water Damage Restoration Technician
Benefits
- Flexible work from home options available
Pay
- Details about pay are not specified
Schedule
- Details about schedule are not specified
Qualifications
- High school graduate or equivalent, college degree preferred
- Strong knowledge of insurance restoration and or construction industry
- Valid Driver's License and satisfactory driving record
- Certifications preferred: ASD – Applied Structural Drying Technician, FSRT – Fire & Smoke Restoration Technician, OCT – Odor Control Technician, WRT – Water Damage Restoration Technician