Restaurant Supervisor, Steakhouse (Caesars New Orleans)

About the role

The Restaurant Supervisor creates the extraordinary for our guests and team members with direct oversight of the restaurant operation. Responsible for the service operations of the Restaurant, Able to build a team that creates a memorable fine dining experience for each guest every time, Ensures consistent, high quality service standards are maintained in areas of responsibility.

Responsibilities

• Implementing training programs that ensure high quality service
• Providing adequate training and tools for employees
• Scheduling of employees to ensure the highest possible level of service
• Supervising the front of the house employees in respective food outlets
• Maintaining proper employee/employer relations
• Reports department activity regularly.
• Acts as a role model to other employees and always presents oneself as a credit to Caesars and encourages others to do the same.

Requirements

• A high school diploma or GED
• Ability to work independently
• Ability to respond calmly and make rational decisions when required
• Good oral and written communication skills
• 1 - 2 years food and beverage supervisory experience
• Excellent interpersonal, customer service, leadership, communication, team building and problem solving skills
• Demonstrated ability in maintaining consistent, high quality guest service skills
• Good understanding of how his/her job responsibilities relate to other areas of operation
• Willingness to work any shift, any day, when necessary

Qualifications

• Physical mobility with reasonable accommodations
• Lift and carry upwards of 50 lbs
• Bend, jump, twist, crouch, grip and carry heavy loads
• Run on level surfaces, as well as up and down stairs
• Respond to visual and aural cues
• Operate in mentally and physically stressful situations

Skills

• Excellent interpersonal, customer service, leadership, communication, team building and problem solving skills

Benefits

• FREE Downtown Team Member Parking
• Discounted Monthly Bus Passes
• Free Team Member Assistance Program
• Team Member Discounted Hotel Room Rates
• Tuition & Student Loan Debt Repayment Assistance
• First Time Homebuyer Program
• Child Care Assistance Program
• 401k Matching

Pay

N/A

Schedule

N/A

Gaming Permit

N/A

About Us

Caesars New Orleans Casino & Hotel earned recognition as a City Business “Best Places to Work” honoree and was named “#1 Large Employer” in the New Orleans area by the “Times-Picayune” Top Workplaces program. A destination property in the heart of the city, we are continually striving to attract the best talent to provide exceptional experiences for our guests. Caesars New Orleans Casino is a Caesars Entertainment company. Our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars®, Harrah's®, Horseshoe® and Eldorado® brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework. Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values – Together We Win, All In On Service and Blaze the Trail – every day. Our mission, “Create the Extraordinary”. Our vision, “Create spectacular worlds. That immerse, inspire and connect you. We don’t perform magic; we create it with excellence. #WeAreCaesars”. If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.