Restaurant Supervisor (Seasonal)

Job Overview

The Restaurant Supervisor is responsible for overseeing the daily operations of the hotel’s restaurant, ensuring a high standard of service, efficiency, and guest satisfaction. This role involves managing a team of servers and bartenders, maintaining a clean and inviting environment, and ensuring that the bistro runs smoothly while upholding the hotel’s standards for quality and hospitality.

What You’ll Be Doing

• Supervise, train, and motivate staff to ensure excellent customer service.
• Assign duties to team members, monitor performance, and provide feedback and coaching.
• Conduct regular team meetings to communicate expectations, goals, and updates.
• Greet and assist guests as needed, ensuring a high level of guest satisfaction.
• Handle guest complaints and special requests in a professional and efficient manner.
• Monitor service delivery and ensure staff adhere to hotel standards for quality and hospitality.
• Oversee the day-to-day operations of the restaurant, ensuring smooth service flow.
• Manage inventory and ensure stock levels are maintained, placing orders as necessary.
• Monitor food and beverage quality to ensure they meet hotel and health standards.
• Ensure all safety, cleanliness, and health regulations are adhered to by staff.
• Maintain cleanliness and organization in the bistro and dining areas.
• Ensure compliance with food safety standards and proper food handling procedures.
• Monitor and manage the restaurant's cash handling and point-of-sale transactions.
• Prepare reports on restaurant operations, sales, and guest feedback for management.
• Work closely with the hotel’s front desk and management teams to ensure seamless service for hotel guests.

Skills And Abilities

• A high school diploma or equivalent; a degree in hospitality or related field is preferred.
• Previous experience in a supervisory or leadership role within a hospitality or food and beverage environment.
• Strong communication and leadership skills.
• Excellent customer service and problem-solving abilities.
• Ability to multitask and remain organized in a fast-paced environment.
• Knowledge of food and beverage service, health regulations, and safety standards.

Working Conditions & Physical Effort

• Physical work is a primary part of many of our hotel and resort jobs.
• Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs.
• Some work is performed in an interior hotel environment with equipment and machines.
• The work involves exposure to extreme temperatures, chemicals, dirt, fumes, smoke, unpleasant odors, and/or loud noises.
• The exposure to hazards or physical risks requires following basic safety precautions and use of applicable protective equipment.

Benefits

Full benefits package for full-time employees may include:

• Health, Dental and Vision Insurances
• Disability Insurances
• Supplemental Life Insurances
• Flexible Spending Accounts
• 401(k) Retirement Plan with Company Match
• Paid Time Off, Vacation and Holidays
• AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE!
• *Benefits vary by location*

EEO/VET/DISABLED

EEO/VET/DISABLED