Seasonal Supervisor Restaurant

Responsibilities

• Monitor servers, runners, and other restaurant associates and ensure adherence to all service standards and SOPs.
• Inspect staff for correct, clean, complete uniform, clean polished shoes, name tag and general appearance standards.
• Serve guests, being watchful of signals from guests in need of service.
• Supervise service of guests.
• Assist manager to establish and monitor side-work duty completion.
• Maintain bank to SOP, keep it balanced and secure at all times.
• Check for all personnel call offs and check floor plan for coverage.
• Check restaurant for cleanliness and set up.
• Check service stands and aisle areas.
• Check tables for cleanliness and proper set up.
• Communicate daily with restaurant manager with regard to special events, house counts, etc.
• Aid restaurant managers in conducting menu classes and taste panels.

Requirements

• High school education or equivalent.
• Experience required by position is from one to two full years of employment in a related position with this company or other organization(s).

Qualifications

• Advanced knowledge of the principles and practices within the food profession.
• Experiential knowledge required for management of people and/or complex problems and food and beverage management.
• Excellent oral communication for communicating with guests and associates, issuing instructions and communicating policies.
• Excellent comprehension for assisting with guest and associate matters.
• Interpreting instructions from superiors.
• Excellent vision required for seating guests, expediting food, cleaning equipment, reading floor plans, charts, and schedules.

Physical Demands

• Ability to lift, push, pull and carry tables, chairs, trays, plates, and chaffing dishes on a daily basis, 20 -40 lbs.
• Bending - Bend to pick up dropped items as needed.
• Bending to assist in serving food or getting supplies.
• No kneeling required.
• Mobility - 95% of shift covering all areas of outlets supervising.
• Continuous standing to assist at hostess station - minimal stationary standing.
• Climbing stairs - varies by location.
• No driving required.

Benefits

• Medical, dental, & vision insurance.
• Health savings and flexible spending accounts.
• Basic Life and AD&D insurance.
• Paid time off for vacation, sick time, and holidays.
• Eligible to participate in the Company’s 401(k) program with employer matching.
• Employee Assistance Program.
• Tuition Reimbursement.
• Great discounts on Hotels, Restaurants, and much more.
• Eligible to participate in the Employee Referral Bonus Program.

Pay

USD $20.00 - USD $24.00 /Hr.

Schedule

Inside 95% of work day. Temperatures can exceed 100 degrees if working at location with outside dining facilities and when assisting in kitchen.