Restaurant Supervisor - Limelight Mammoth

Job Description

The Restaurant Supervisor oversees daily restaurant operations, ensuring excellent guest service, efficient staff management, and smooth service execution. This role requires strong leadership, attention to detail, and the ability to maintain high standards of food quality, cleanliness, and guest satisfaction. This position reports to the Restaurant Manager.

Essential Job Functions/Key Job Responsibilities

• Supervise and coordinate restaurant staff to ensure exceptional guest service and efficient operations
• Train, motivate, and provide feedback to staff to maintain high service standards
• Oversee daily restaurant activities, including guest seating, order taking, and food delivery
• Ensure food quality, cleanliness, and presentation meet hotel standards
• Handle guest complaints and resolve service issues promptly and professionally
• Maintain accurate records of guest reservations, staff schedules, and inventory
• Collaborate with the kitchen to ensure timely and accurate food preparation
• Monitor staff performance and assist with performance evaluations
• Ensure adherence to health, safety, and sanitation standards in the restaurant
• Manage cash handling and processing of guest payments accurately
• Assist with opening and closing procedures, including restaurant setup and cleanup
• Always ensure a positive and welcoming atmosphere for guests and staff
• Other duties as assigned

Qualifications

• Education & Experience Requirements: Bachelor's degree in hospitality management, or related field preferred; minimum of 3 years' experience in food service environment required
• Knowledge, Skills & Abilities: Strong knowledge of restaurant operations, excellent leadership and team management skills, ability to handle guest concerns, professional and efficient manner, in-depth knowledge of food and beverage menus, strong communication skills, ability to manage time effectively, multitask, and prioritize in a fast-paced environment, proficiency in point-of-sale (POS) systems and restaurant management software, ability to train, coach, and develop staff, strong organizational skills, knowledge of health, safety, and sanitation regulations, ability to monitor and maintain inventory levels, strong problem-solving skills, ability to maintain a calm and composed demeanor under pressure, flexibility to work evenings, weekends, and holidays as needed

Job Benefits

• Health, Dental and Vision Insurance Programs
• Flexible Spending Account Programs
• Life Insurance Programs
• Paid Time Off Programs
• Paid Leave Programs
• 401(k) Savings Plan
• Other company perks

Additional Information

• Work Environment & Physical Demands: Ability to reach, crouch, kneel, stand or be on your feet, kneel and bend for extended periods of time; Regularly work in adverse conditions and required to use protective equipment to prevent exposure to hazardous materials as well as an office environment and may be required to walk on slippery and uneven surfaces; Must be able to regularly lift, push or pull up to 50 lbs. individually or with assistance (weight limits can vary according to position, but no more than 50)