Restaurant Supervisor - Cap Rock Clubhouse

Position Summary

Horseshoe Bay Resort’s members-only flagship restaurant at Cap Rock Clubhouse is seeking an experienced and polished Restaurant Supervisor.

Key Responsibilities

• Operational Leadership
  Shift Management: Oversee opening and closing procedures using established checklists; ensure proper floor coverage and maintain a visible presence throughout service.

• Service Standards
  Train, uphold, and enforce brand service standards; conduct daily taste panels and menu education sessions.

• Problem Resolution
  Address operational challenges proactively, including staffing shortages, reservation changes, and guest concerns.

• Quality Assurance
  Ensure food quality standards are met before service; manage maintenance needs through inspections and work orders.

• Financial & Administrative Oversight
  Labor Management: Align staffing levels and scheduling with budget and occupancy forecasts.
  Revenue Controls: Execute proper check handling and revenue procedures; manage timekeeping and scheduling adjustments.

• Business Support
  Assist with marketing initiatives and continuous improvement efforts to drive outlet performance.

• Guest & Team Engagement
  Member Relations: Actively engage with members to gather feedback and build relationships.
  Team Leadership: Foster a collaborative, high-performance work environment through coaching, fair practices, and hands-on support during peak periods.

• Safety & Compliance
  Maintain a clean, safe, and compliant workplace in accordance with health and safety regulations.

Qualifications

• Education & Experience
  Minimum of 2 years of restaurant or hospitality management experience in a high-volume or luxury setting
  High school diploma or GED required; degree in Hospitality or Business preferred

• Certifications & Skills
  Valid TABC and Food Handler certifications required
  Strong knowledge of restaurant operations, POS systems, and OSHA standards
  Excellent communication and leadership skills
  Demonstrated professionalism, strong work ethic, and team-focused mindset

• Physical Requirements
  Ability to stand for extended periods and lift up to 50 lbs
  Adherence to all safety protocols and reporting procedures
  Maintain a professional appearance, including proper footwear

About Horseshoe Bay Resort

Located on the shores of Lake LBJ in the Texas Hill Country, Horseshoe Bay Resort offers a premier luxury experience rooted in authentic Texas hospitality. We are committed to Diversity, Equity, Inclusion, and Belonging.

Compensation & Benefits

• Competitive hourly rate: $21.00, with scheduled reviews and increases

• Career advancement through the Manager in Training (MIT) program

• Benefits (Full-Time):
  Medical, Dental, Vision, Short- and Long-Term Disability
  401(k) with employer match
  Supplemental insurance (Critical Illness, Accident, etc.)

• Paid vacation and holidays

• Associate Perks:
  Subsidized housing and shuttle service
  Meal subsidies and dining discounts
  Resort amenities access (based on availability)

• Travel discounts at Crescent Hotels & Resorts properties

• Employee events and community engagement opportunities

Education

• Required: High School or better

• Preferred: Bachelors or better
  Associates or better

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.