Restaurant Supervisor

About the Role

We are seeking a friendly and attentive Restaurant Supervisor to provide excellent service by taking orders, delivering food and beverages, and ensuring guests have an enjoyable dining experience. This role requires strong communication skills, a positive attitude, and the ability to work efficiently in a fast-paced environment. The ideal candidate is guest-focused and passionate about hospitality.

Responsibilities

• Estimates food and beverage costs and requisitions or purchases supplies.
• Maintains operating cost records.
• Monitors budget to ensure efficient operation.
• Confers with food preparation and other personnel to plan menus and related activities such as dining room, bar, and banquet operations.
• Inspects food and food preparation to maintain quality standards and sanitation regulations.
• Investigates and resolves food quality and service complaints.
• Reviews financial transactions and monitors budget to ensure efficient operation, and to ensure expenditures stay within budget limitations.
• Requests identification from customers when legal age is questioned.
• Manages and oversees general operations on a day-to-day basis.
• Writes schedules for dining room staff.
• Performs and analyzes various daily and monthly reports including budgets, sales forecasts and operating reports.
• Monitors food costs and labor costs and takes corrective actions if necessary.
• Provides and coordinates training and development program for all staff.
• Monitors employee performance and participates in annual employee performance reviews.
• Receives, reviews and acts upon complaints received from guests.
• Ensures all safety and sanitation guidelines are followed.

Requirements

• Hotel experience is always a plus.
• Three to five years of restaurant management experience with proven skills in successful cost and labor controls.
• Eligible to work in the United States.
• Sufficient education and/or literacy needed to identify and read product labels and to communicate with guests about job-related needs.
• Ability to sit, stand, bend, kneel, and lift as required—with or without reasonable accommodations.
• Availability to work a flexible schedule, including evenings, weekends, and holidays if needed.
• A warm, professional demeanor that reflects HVMG’s Culture of Excellence by showing a warm smile, friendly personality, and positive attitude.
• This position may require a varied schedule, including evenings, nights, weekends, and holidays.
• Please share your scheduling needs.

Benefits

• Career growth opportunities across our nationwide portfolio.
• Flexible scheduling.
• Access up to 40% of your earned wages before payday with PayActive.
• Paid Time Off (PTO) and Paid Holidays.
• Full healthcare benefits: medical, dental, and vision.
• 401(k) with guaranteed 4% match and no vesting period.
• Exclusive hotel and food & beverage discounts.