Restaurant Supervisor

About the role

BallenIsles Country Club, located in Palm Beach Gardens, FL, is seeking a driven individual who is eager to learn, contribute, and grow within a fast-paced hospitality-focused property organization. As part of Troon, you will contribute to a global leader in golf and community management.

Responsibilities

• Ensures guests are attended to in a prompt, efficient, and personalized manner
• Acts as a liaison between the service staff and kitchen team to ensure timely and effective communication
• Ensures the restaurant and related facilities are clean, well-stocked, and organized; inspects equipment and notifies the Restaurant Manager of any maintenance or repair needs
• Verifies room setup according to reservation or event requirements
• Ensures all side work is completed, including cleaning equipment and storage areas
• Assists in coordinating special functions with the Outlet Manager or Food & Beverage Manager
• Assists the Food & Beverage Manager with maintaining food and beverage inventory
• Assists with conducting pre-shift meetings to review specials, menu changes, house counts, and other operational updates
• Assists with the completion of daily operational reports
• Performs daily operational duties, including serving tables, bussing tables, seating guests, room service, and general clerical or cashier responsibilities
• Occasionally assists department managers with interviewing, training, planning, assigning, and directing work, as well as providing recommendations regarding hiring, performance evaluations, recognition, and disciplinary actions
• Addresses guest concerns, resolves issues when possible, and communicates them to management as needed
• Assists in coordinating team members, including Hosts, Servers, and Expediters
• Assists in monitoring business volume forecasts and planning staffing levels, productivity, costs, and other expenses accordingly
• Incorporates safe work practices into all job duties
• Maintains regular and reliable attendance
• Performs other duties as assigned

Qualifications

• Previous experience in a food and beverage supervisory role, preferably in a country club environment
• Strong leadership skills and the ability to thrive in a fast-paced environment
• Excellent written and verbal communication skills with strong attention to detail
• Ability to regularly lift up to 25 pounds and occasionally lift up to 50 pounds
• Ability to read, write, and speak English sufficiently to perform the duties of this position
• Position requires a flexible work schedule, including weekends and holidays

Pay

$26.00 - $28.00 per hour

Benefits

• Healthcare Benefits – Medical, Dental, and Vision coverage
• Retirement Benefits – 401(k) with employer match (19 years of age and older)
• Time Off – Paid time off (PTO) and leaves of absence, in accordance with applicable law and eligibility criteria
• Additional Compensation – Eligibility for Employee Meals

About Troon

Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world’s largest professional club management company, that specializes in services in golf, hospitality, and residential communities. With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality. Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous, Troon offers professionals the opportunity to grow and succeed within a globally respected organization. Learn more at www.troon.com.