Restaurant Server with Bartender Experience- Full-Time

About the Role

The Restaurant Server provides an exceptional dining experience to guests by offering courteous and efficient service, taking orders, serving food and beverages, and creating a welcoming environment.

Responsibilities

• Welcome guests upon arrival, escort them to tables, and provide menus.
• Assist with seating arrangements and accommodate special requests or preferences.
• Listen attentively to guests' food and beverage orders, noting special instructions or dietary restrictions.
• Accurately input orders into the restaurant's ordering system.
• Serve food and drinks promptly and accurately, ensuring proper presentation.
• Verify that orders match customers' requests.
• Possess thorough knowledge of the menu, including ingredients, preparation methods, and specials.
• Offer recommendations and answer guest questions about menu items.
• Suggest appetizers, side dishes, desserts, and beverages to enhance the dining experience and increase sales.
• Promote specials or featured items.
• Maintain clean and properly set tables, clearing empty dishes and resetting for new guests.
• Engage with guests in a friendly and attentive manner, addressing concerns and ensuring satisfaction.
• Present bills, handle payment transactions accurately, and process credit card payments.
• Return change, receipts, or credit card slips promptly.
• Collaborate with kitchen staff, bussers, and other servers for smooth coordination of orders and service flow.
• Adhere to food safety and sanitation standards, maintaining cleanliness in the dining area.
• Follow proper hygiene practices and comply with state and local serving guidelines.
• Process guest checks and collect payments in compliance with cash handling and accounting policies.
• Participate in and assist with special events, parties, and catering functions as required.

Requirements

• High school education or related experience.
• Alcohol awareness certification and familiarity with hospitality industry practices preferred.
• Ability to provide friendly guest service and comply with proper ordering and food handling techniques.

Working Conditions & Physical Effort

Physical work is a primary part of the role, including:

• Extended standing, walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting up to 50 lbs.
• Work performed in an interior hotel environment with equipment and machines.
• Exposure to extreme temperatures, chemicals, dirt, fumes, smoke, unpleasant odors, and/or loud noises.
• Following basic safety precautions and using applicable protective equipment.

Benefits

Benefits for Part Time employees may include:

• Vision Insurance
• Disability Insurance
• Supplemental Life Insurance
• Employee Assistance Program
• Hotel discounts at any property in the TPG portfolio and more.