Restaurant Ops Manager

About the role

Join the team behind one of Albany's most iconic dining destinations. NeoVista Hospitality is seeking an experienced Restaurant Operations Manager to help lead operations, develop high-performing teams, and support the continued growth of our expanding restaurant portfolio.

Responsibilities

• Provide operational leadership across four restaurant concepts
• Partner with Executive Chefs and BOH leadership to improve execution and efficiency
• Coach and develop restaurant managers and supervisors
• Monitor labor costs, productivity, and payroll to meet financial goals
• Ensure compliance with company standards, health regulations, food safety, and sanitation
• Resolve guest concerns while creating memorable dining experiences
• Drive consistency in service standards and operating procedures
• Aid with openings, staffing, and operational improvements as the company continues to grow
• Analyze restaurant performance and identify opportunities for increased profitability
• Foster a culture of teamwork, accountability, and continuous improvement

Requirements

• 5+ years of progressive restaurant management experience
• Multifaceted or high-volume restaurant leadership experience preferred
• Strong understanding of both FOH and BOH operations
• Experience managing labor budgets, scheduling, and payroll
• Ability to coach, mentor, and hold leaders accountable
• Financial acumen including P&L management, food cost, labor cost, and inventory controls
• Excellent communication and leadership skills
• ServSafe Manager Certification
• Ability to work evenings, weekends, and holidays as business demands

Qualifications

• Leadership experience and operational accomplishments