Restaurant Manager - Prime & Provisions

Essential Responsibilities + Duties

• Organize, run and supervise smooth and efficient daily shifts (including opening and closing shifts)
• Maintain ambiance by controlling lighting, background music, linen service, glassware, dinnerware, and utensil quality and placement and monitoring food presentation and service.
• Ensure that all paperwork, documentation, reporting and administrative duties are completed accurately and on a timely basis.
• Manage reservations, greet guests, and ensure efficient table service
• Build rapport and establish relationships with guests to foster a loyal customer base and increase the likelihood of repeat business and positive reviews
• Listen actively and empathetically to defuse tense situations and resolve guests’ issues quickly and professionally.
• Hire, train, and supervise restaurant staff, including servers, bartenders, bussers, and hosts.
• Clearly communicate job expectations and monitor, address and document individual employee performance through on-going feedback, positive recognition, formal performance reviews, coaching and, when necessary, disciplinary action
• Hold team members accountable to company policies, safety standards, and providing excellent customer service.
• Maintain a safe, secure, and healthy environment by establishing, following, and enforcing regulations regarding food safety, hygiene, and employee health standards.
• Other duties as assigned within the scope of the role

Education + Experience Requirements

• Minimum of 2 years of management experience in a high-volume, full-service restaurant; fine dining or upscale dining experience strongly preferred.
• Strong knowledge of food, wine, and beverage service.
• Wine certification (WSET, Court of Master Sommeliers, or equivalent) preferred; advanced wine knowledge required.
• Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred.
• Valid Allergen, Sanitation and ServSafe Certifications required

Work Context and Physical Demands

• Have a high level of social contact; Work very near customers and coworkers.
• Often work indoors, but may work outdoors on occasion.
• Must be able to be physically active for long periods without getting tired or out of breath.
• Must be able to stand or walk for long periods of time; use their hands to handle or control objects and tools
• Must be able to speak clearly so listeners can understand and understand the speech of another person.
• Often work 50 hours or more per week.
• Often work nights and weekends

Core Competencies

• Accountability
• Adaptability
• Communication Skills
• Emotional Intelligence
• Integrity
• Personal Development
• Professionalism
• Self-Management
• Teamwork and Collaboration
• Technical Proficiency with computers and POS systems

Benefits + Perks

• BCBS Medical
• BCBS Dental
• Eyemed Vision
• Company-paid Short-term Disability Insurance
• Company-paid Life and AD&D Insurance
• Company-paid Employee Assistance Program
• Paid Time Off
• Paid Sick Leave
• Commuter Benefits
• 401K + Match
• Monthly Food & Beverage Allowance and Discount

DineAmic Hospitality is an Equal Opportunity Employer