Restaurant Manager | Full-Time | University of Kansas Social Club
Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of world-class venues and a client roster of iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions across four continents.
About the role
Lead a high-performing team in one of college basketball's most iconic venues, Allen Fieldhouse and the Naismith Room, where your leadership will shape unforgettable guest experiences. This is a fantastic opportunity for a passionate Restaurant Manager to grow within a business known for progression, development, and excellence.
Responsibilities
- Lead, motivate, and develop a dynamic restaurant team to deliver exceptional service.
- Oversee day-to-day operations including rotas, stock control, and service standards.
- Build strong guest relationships and handle feedback with professionalism.
- Work collaboratively with kitchen and events teams to ensure seamless service.
- Maintain positive guest relationships, including obtaining regular feedback through table visits and executing quality standards.
- Train and convey brand clarity through menu, wine, and beverage knowledge.
- Promote a positive work environment through hiring/selection of team members, maximizing productivity and morale through team member engagement, and maintaining appropriate staffing levels per business needs.
- Maintain state, federal, and business compliance, including but not limited to responsible alcohol service guidelines, safety and sanitation standards, and client requirements.
- Engage in the financial goals of the operation with support from the General Manager and Sr. Food and Beverage Director.
- Employ good safety and sanitation practices.
- Follow and enforce responsible alcohol service policies.
- Execute required daily reporting in a timely manner.
- Execute inventory controls.
- Execute all menu requirements and fulfill all guest-specific service requests.
- Ensure all function setups and breakdowns are executed correctly, efficiently, and expeditiously.
- Promote a cooperative work climate, maximizing productivity and morale.
- Conduct regularly scheduled meetings to ensure lines of communication are open between management and team members.
- Interview, hire, train, and develop team members.
- Display a positive attitude towards team members.
- Other duties, as assigned.
Requirements
- 3-5+ years’ experience in a managerial position in a high-volume restaurant.
- Proven experience managing a busy, quality-focused restaurant.
- Hospitality experience essential within a fast-paced environment.
- Strong leadership skills with the ability to inspire and develop a team.
- Passion for delivering outstanding guest experiences with a positive, can-do attitude.
- ServSafe certification.
- Experience working with and understanding P&Ls.
- Strong computer skills: Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook, and point-of-sale systems.
- Exceptional communication skills and an ability to anticipate guest and employee needs.
- Available to work nights, weekends, and holidays.
Pay
This role pays an annual salary of $65,000-$75,000 and is bonus eligible.
Benefits
- Health, dental, and vision insurance.
- 401(k) Savings Plan with matching.
- Paid Time Off (vacation days, sick days, and 11 holidays).