Restaurant Supervisor | Full-Time | University of Kansas Social Club

Responsibilities

• Supervises shift coverage and coordinates breaks for team members.
• Ensures team members maintain knowledge of the menu and any specials being offered.
• Provides updates of any changes to the menu.
• Supervises the team in maintaining a clean and presentable work area.
• Ensures the venues are stocked and prepared for service at all times.
• Complies and ensures compliance with liquor laws regarding alcohol service where applicable.
• Complies with all departmental food and franchise contractual agreements.
• Covers end-of-shift reports for cashiers on shift.
• Coordinates in troubleshooting technical problems with Point of Sale (POS) systems, facilities, equipment, etc., and contacts for appropriate support as necessary.
• Provides ongoing supervision and mentoring to team members.
• Maintains a high level of guest service by monitoring product quality.
• Coordinates the ongoing coaching and mentoring of the team as directed by department management.
• Communicates in a positive, respectful manner to both internal and external guests.

Qualifications

• High school diploma or GED.
• 2-3+ years supervisory experience as a supervisor/manager in a restaurant/club environment.
• Experience working in a fast-paced, high-volume food court, casual dining, buffet, and/or club in a supervisory capacity is preferred.
• Must acquire and maintain a valid Health Food Handlers Card, Alcohol Awareness Certification, Suspicious Activity, and other required compliance trainings.
• Ability to handle cash accurately and responsibly.
• Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS cash/credit transactions, cash reconciliation, and product inventory.
• Ability to communicate with team members, management staff, and guests in a clear, business-like, and respectful manner that focuses on generating a positive, enthusiastic, and cooperative work environment.
• Ability to work well in a team-oriented, fast-paced, event-driven environment.
• Maintain excellent attendance and be available to work events and varied schedules, including nights, weekends, and/or holidays as needed.

Benefits

• Health, Dental and Vision Insurance.
• 401(k) Savings Plan.
• 401(k) matching.
• Paid Time Off (vacation days, sick days, and 11 holidays).

Pay

$22.00 - $28.00 per hour.

Schedule

Variety of shifts including nights, weekends, and holidays as needed.

About the Role

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

Benefits for Full-Time Roles

• Health, Dental and Vision Insurance.
• 401(k) Savings Plan.
• 401(k) matching.
• Paid Time Off (vacation days, sick days, and 11 holidays).

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.