Restaurant Manager
Vandelay Companies · Southlake, TX · 1 mo ago
ManagementFull-time
About the Opportunity
As a Manager with Hudson House, you’ll play a key role in bringing our vision to life each day. This role is more than overseeing operations; it’s an opportunity to model our culture, support excellence on every shift, and contribute to experiences that define modern hospitality. You’ll lead by example with purpose and authenticity, support a high‑performing team, and ensure daily operations run smoothly, efficiently, and in alignment with the elevated standards that set Vandelay apart.
Core Responsibilities
- Support the General Manager in leading, coaching, and developing a high‑performing team that embodies Vandelay’s culture and hospitality standards.
- Lead daily floor operations with confidence and professionalism, ensuring seamless service and a consistently elevated guest experience.
- Model warm, polished hospitality and empower team members to create memorable moments for guests.
- Respond to guest concerns with professionalism and a solutions‑focused mindset, turning challenges into opportunities to exceed expectations.
- Assist with training, onboarding, and continuous development of team members, ensuring strong performance and adherence to VHG standards.
- Help oversee scheduling, shift planning, and labor management to balance business needs with staffing efficiency.
- Maintain vibrant floor presence by supporting service teams, reinforcing standards, and ensuring exceptional pacing, execution, and communication.
- Support the monitoring and achievement of key financial metrics, including labor, inventory, COGS, and operational efficiencies.
- Uphold food safety, sanitation, and cleanliness standards across all areas of the restaurant.
- Partner with culinary leadership to ensure menu execution, product quality, and presentation meet Vandelay expectations.
- Ensure compliance with company policies and all local, state, and federal regulations.
- Assist with inventory management, purchasing, and proper storage and rotation of products to ensure quality and cost control.
- Help maintain the physical and aesthetic upkeep of the restaurant, ensuring a polished and inviting environment for guests and team members.
- Lead pre‑shift meetings and support communication between front‑of‑house, back‑of‑house, and leadership teams.
- Use guest feedback and real‑time observations to drive continuous improvement in service, hospitality, and operational flow.
- Uphold disciplinary protocols with fairness and consistency, supporting a culture of accountability and growth.
Requirements
- High school diploma or GED required; Bachelor’s Degree in Restaurant/Hospitality Management or similar field strongly preferred.
- 2+ years of full‑service restaurant experience preferred, but not required.
- Ability to work a flexible schedule including evenings, weekends, and holidays.
- Trustworthy, detail‑obsessed, and open to constructive feedback.
- Exceptional communication skills, both written and verbal.
- Desire and natural ability to engage guests, exuding an infectious commitment to guest service at all times.
Schedule
- Flexible schedule that includes evenings, weekends, and holidays.
Physical Requirements
- Ability to lift up to 50 pounds.
- Ability to stand and walk for extended periods of time.
Benefits
- Medical, dental, and vision benefits available.
- Paid time off.
- Dining discounts at all Vandelay Companies concepts.
- Professional development and career growth.
- Robust Manager in Training program.
- All Vandelay restaurants are closed on Thanksgiving, Christmas, and the 4th of July so the team can celebrate with friends and family.
- A collaborative, uplifting culture that prioritizes taking care of guests by taking care of people first.