Jobs · Management · North Carolina

Restaurant Manager

val's services · Charlotte, NC · 1 mo ago
ManagementFull-time

About the role

The Restaurant Manager leads daily Front of House operations at a high-volume craft beer restaurant, ensuring exceptional guest experiences, team leadership, and floor financial controls.

Responsibilities

  • Drive guest satisfaction, handle service recovery, monitor online reputation, and foster a positive environment.
  • Manage FOH team training, performance evaluations, hiring, scheduling, and team development.
  • Oversee bar and beverage program, including liquor ordering, cost control, and compliance with alcohol laws.
  • Assist with inventory management, POS system administration, and cash handling.
  • Enforce safety, health, and cleanliness standards, ensuring compliance with regulations.

Qualifications

  • Minimum 3+ years in restaurant or hospitality management.
  • Proven sales and service success.
  • Knowledge of liquor laws.
  • ServSafe certification or willingness to obtain.
  • Experience with POS systems, scheduling, and inventory.
  • Strong leadership, communication, problem-solving skills, and ability to remain composed under pressure.
  • Availability for nights, weekends, and holidays.

Preferred Skills

  • Experience in brewery or craft beer environments.
  • Bilingual in English/Spanish.
  • Experience opening new locations.
  • Responsible alcohol service certifications.

Opportunities for Growth

Ownership of floor operations, professional development, and potential advancement to roles such as General Manager as the business expands.

Benefits

  • Insurance coverage.
  • PTO.
  • Free beer stipend.
  • 401k with match.
  • Employee discounts.
  • Growth opportunities.

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