Restaurant Manager
val's services · Charlotte, NC · 1 mo ago
ManagementFull-time
About the role
The Restaurant Manager leads daily Front of House operations at a high-volume craft beer restaurant, ensuring exceptional guest experiences, team leadership, and floor financial controls.
Responsibilities
- Drive guest satisfaction, handle service recovery, monitor online reputation, and foster a positive environment.
- Manage FOH team training, performance evaluations, hiring, scheduling, and team development.
- Oversee bar and beverage program, including liquor ordering, cost control, and compliance with alcohol laws.
- Assist with inventory management, POS system administration, and cash handling.
- Enforce safety, health, and cleanliness standards, ensuring compliance with regulations.
Qualifications
- Minimum 3+ years in restaurant or hospitality management.
- Proven sales and service success.
- Knowledge of liquor laws.
- ServSafe certification or willingness to obtain.
- Experience with POS systems, scheduling, and inventory.
- Strong leadership, communication, problem-solving skills, and ability to remain composed under pressure.
- Availability for nights, weekends, and holidays.
Preferred Skills
- Experience in brewery or craft beer environments.
- Bilingual in English/Spanish.
- Experience opening new locations.
- Responsible alcohol service certifications.
Opportunities for Growth
Ownership of floor operations, professional development, and potential advancement to roles such as General Manager as the business expands.
Benefits
- Insurance coverage.
- PTO.
- Free beer stipend.
- 401k with match.
- Employee discounts.
- Growth opportunities.