Restaurant Manager

Responsibilities

• Hire, train and develop their employees
• Communicate job expectations to their employees
• Plan, monitor, appraise and review their employees’ job performance
• Provide coaching and feedback; disciplines when appropriate
• Create and maintain a guest first culture in the restaurant
• Maintain safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation guidelines
• Comply with all applicable laws
• Prepare and complete action plans; implement production, productivity, quality and guest service standards
• Complete audits and implement plans to drive system improvements
• Control costs to help maximize profitability
• Execute all in-restaurant marketing promotions in a timely manner
• Execute new product roll-outs including team training, marketing and sampling
• Set sales goals and track results

Requirements

• Fluent in English
• Math and financial management skills
• Restaurant, retail, or supervisory experience
• At least 18 years of age (where applicable)
• High School diploma, or equivalent

Skills

• Guest Focus
• Pasion for Results
• Problem Solving and Decision Making
• Interpersonal Relationships & Influence
• Building Effective Teams

Qualifications

• Understands and exceeds guest expectations, needs and requirements
• Develops and maintains guest relationships
• Displays a sense of urgency with guests
• Seeks ways to improve guest satisfaction; asks questions, commits to follow-through
• Sets and maintains high standards for self and others, acts as a role model
• Consistently meets or exceeds goals
• Contributes to the overall team performance; understands how his/her role relates to others
• Reads and interprets reports to establish goals and deliver results
• Sets, prioritizes and maintains focus on important activities
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