Restaurant Manager
Study Hotels · Chicago, IL · 1 mo ago
On-siteManagementFull-time
We need to output HTML fragment with headings for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title as heading. No Job ID etc. Remove boilerplate.
We need to parse the posting.
Content:
- Position: Restaurant Manager
- Department: Food & Beverage
- Location: Chicago, IL
- Employment Type: Full-Time / Salaried
- Reports To: Restaurant General Manager
Then description: "Truth Be Told, the British-inspired tavern located within The Study at University of Chicago, is seeking an experienced, engaging, and hospitality-driven Restaurant Manager to join our Food & Beverage leadership team. This hands-on management position supports the Restaurant General Manager in leading daily Front-of-House operations, developing the restaurant team, and delivering a consistently thoughtful and memorable guest experience."
Then details about operation: open seven days a week for breakfast, lunch, dinner, serving hotel guests, etc.
Then "Restaurant Manager is an active presence on the floor..."
Then "The ideal candidate genuinely enjoys hospitality..."
Then "We are looking for a confident restaurant leader..."
Then "Our caring and attentive associates..."
Then "We seek leaders who set clear expectations..."
Then "Restaurant Operations Snapshot" bullet list: about the restaurant.
Then "Responsibilities" list (many bullet points). We need to put those under
for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title as heading. No Job ID etc. Remove boilerplate.
We need to parse the posting.
Content:
- Position: Restaurant Manager
- Department: Food & Beverage
- Location: Chicago, IL
- Employment Type: Full-Time / Salaried
- Reports To: Restaurant General Manager
Then description: "Truth Be Told, the British-inspired tavern located within The Study at University of Chicago, is seeking an experienced, engaging, and hospitality-driven Restaurant Manager to join our Food & Beverage leadership team. This hands-on management position supports the Restaurant General Manager in leading daily Front-of-House operations, developing the restaurant team, and delivering a consistently thoughtful and memorable guest experience."
Then details about operation: open seven days a week for breakfast, lunch, dinner, serving hotel guests, etc.
Then "Restaurant Manager is an active presence on the floor..."
Then "The ideal candidate genuinely enjoys hospitality..."
Then "We are looking for a confident restaurant leader..."
Then "Our caring and attentive associates..."
Then "We seek leaders who set clear expectations..."
Then "Restaurant Operations Snapshot" bullet list: about the restaurant.
Then "Responsibilities" list (many bullet points). We need to put those under Responsibilities
with - .
Then "Fundamentals" list (requirements). That likely maps to Requirements or Qualifications. The heading "Fundamentals" includes minimum experience, etc. We can treat as Requirements (maybe Qualifications). We'll need to decide which sections to include: Responsibilities, Requirements (or Qualifications), Skills, Benefits, Pay, Schedule.
We have no explicit Pay or Schedule info. There's mention of "Availability to work a flexible schedule based on restaurant needs, including early mornings, days, evenings, weekends, and holidays" - that is schedule info. So we can include Schedule section with that sentence.
Benefits: "Eligible full-time team members are offered a comprehensive benefits package including medical, dental, vision, life, and disability insurance, paid time off, and paid holidays. Team members may also participate in our 401(k) retirement savings plan and Employee Assistance Program." That's benefits.
Pay: Not mentioned. So we should NOT include Pay section.
About the role: Could be a section summarizing the role description. The initial paragraphs describe the role. We could put that under About the role.
We also have "About Us" description of hotel; that could be considered About the role? Probably not needed; but we could include as part of About the role or maybe separate but not required. The instruction: "Prefer a few substantive sections over many thin ones." So we can combine About the role and maybe About Us into About the role? But About Us is about the hotel, not the role. Might be considered extra but still substantive. However we should not create sections without real content; we have content for About Us. Could we put it under About the role? Might be mixing. Better to have About the role (description of role) and maybe a separate section "About the Hotel" but not in allowed headings list. Allowed headings are only those listed. So we must fit content into those headings. We could put About Us under About the role as additional context. Or we could omit About Us if not needed. The instruction: "Preserve ALL substantive information; do NOT invent or summarize away detail." So we need to preserve all substantive info. If we omit About Us, we lose info about hotel. That's substantive. So we need to include it somewhere. Since only allowed headings are those, we could put it under About the role (makes sense: description of role and workplace). Or we could create a section "About the role" and include both role description and hotel description.
Thus About the role will contain: the initial description plus the About Us paragraph.
Responsibilities: list all bullet points under Responsibilities.
Requirements: we have Fundamentals list (minimum experience, etc). Also there may be qualifications like "High school diploma or equivalent required; hospitality, restaurant management, or related education is a plus". That's part of Fundamentals. Also "Food safety and responsible alcohol service certifications required or ability to obtain applicable certifications as required". Also "Ability to stand, walk, and remain active for extended periods". etc. We'll put those under Requirements.
Skills: maybe we can extract skill-related items: "Excellent verbal and written communication and interpersonal skills", "Strong organizational, follow-up, and time-management skills", "Ability to remain composed, decisive, and guest-focused during high-volume service periods", "Proficiency in English required; a second language is a plus", "Experience with restaurant POS systems required", "Experience with ADP Workforce Now or comparable scheduling, timekeeping, or payroll systems is a plus", "Working knowledge of food safety, sanitation, responsible alcohol service, and applicable restaurant operating requirements". Those could be skills. But some overlap with requirements. We could combine Requirements and Skills into one section, but we need to decide. The instruction: "Prefer a few substantive sections over many thin ones." So maybe we combine Requirements and Skills into one section called Requirements (or Qualifications). But we have headings for both; we could include both if they have substantive content. However many items overlap; we could split: Requirements = experience, education, certifications; Skills = abilities, competencies. Let's do that.
Thus:
- About the role: includes role description and About Us.
- Responsibilities: list.
- Requirements: includes minimum experience, education, certifications, etc.
- Skills: includes communication, organizational, language, POS, ADP, etc.
- Benefits: benefits package.
- Schedule: availability to work flexible schedule.
We must not include Pay.
Now we need to format as HTML fragment: use
for each section heading, then content:
for prose,
- for lists.
We must not include any extra markup like or . Just the fragment.
We must ensure we preserve all substantive information. Let's extract details.
First, About the role content:
Paragraph 1: "Truth Be Told, the British-inspired tavern located within The Study at University of Chicago, is seeking an experienced, engaging, and hospitality-driven Restaurant Manager to join our Food & Beverage leadership team. This hands-on management position supports the Restaurant General Manager in leading daily Front-of-House operations, developing the restaurant team, and delivering a consistently thoughtful and memorable guest experience."
Paragraph 2: "Truth Be Told is open seven days a week for breakfast, lunch, and dinner, welcoming hotel guests, the University of Chicago community, Hyde Park neighbors, and visitors to the area."
Paragraph 3: "The Restaurant Manager is an active presence on the floor, leading service, engaging with guests, coaching team members, and ensuring the restaurant operates efficiently throughout each service period."
Paragraph 4: "The ideal candidate genuinely enjoys hospitality, meeting new people, and creating connections with guests and team members. We are looking for a confident restaurant leader with an engaging personality, strong operational instincts, and the ability to balance guest experience, team leadership, beverage knowledge, financial awareness, and attention to detail. Our caring and attentive associates reinforce our belief that guest service is our highest priority. We seek leaders who set clear expectations, create accountability, encourage curiosity and teamwork, and understand that a successful restaurant is built through both exceptional hospitality and disciplined daily execution."
Then About Us: "The Study at University of Chicago is a 167-room hotel located on the Midway Plaisance in Chicago's historic Hyde Park neighborhood. Designed as a place of discovery and connection, the hotel reflects the character and energy of the University of Chicago while providing thoughtful, contemporary accommodations for university visitors, families, faculty, business travelers, and the surrounding community. The hotel is home to Truth Be Told, a British-inspired tavern offering a welcoming gathering place for hotel guests, the University of Chicago community, Hyde Park neighbors, and visitors to the area. The property also features 4,700 square feet of meeting and event space, including a 2,500-square-foot Winter Garden designed for social events and private functions."
We could combine these into a few paragraphs.
Now Responsibilities list: many bullet points. We need to capture each bullet as
- . Let's list them:
- Support the Restaurant General Manager in the day-to-day leadership and operation of Truth Be Told, with a primary focus on Front-of-House service and restaurant execution
- Serve as a visible, hands-on manager during service, actively engaging with guests and team members while monitoring the overall flow of the restaurant
- Ensure Study Hotels hospitality and service standards are consistently understood and executed throughout the Front-of-House operation
- Lead pre-shift meetings, communicate daily priorities, assign responsibilities, and ensure the restaurant is fully prepared for service
- Supervise, coach, motivate, and develop Servers, Bartenders, Hosts, Restaurant Support, and other Front-of-House team members
- Establish clear expectations and accountability while creating a positive working environment that promotes curiosity, teamwork, professional development, and genuine hospitality
- Assist with onboarding and training new team members and provide ongoing coaching to strengthen service knowledge and execution
- Monitor the guest experience throughout service, anticipate needs, engage with guests, and resolve concerns promptly and professionally
- Support service recovery and make appropriate decisions to resolve guest concerns while protecting the overall guest experience
- Maintain strong working knowledge of food menus, ingredients, allergy considerations, cocktails, spirits, beer, wine, and restaurant offerings
- Support the development, execution, and continued improvement of the restaurant's beverage program, including cocktails, spirits, wine, and beer
- Assist with beverage purchasing, receiving, inventory, product organization, pricing, and cost-control procedures
- Monitor beverage usage, inventory levels, waste, and other operating practices to support established cost objectives
- Assist the Restaurant General Manager with scheduling, labor management, payroll-related processes, and staffing decisions based on anticipated business levels
- Monitor daily restaurant performance and help identify opportunities to improve productivity, revenue, cost control, and profitability
- Support restaurant promotions, programming, and other initiatives designed to strengthen guest engagement and restaurant revenue
- Work collaboratively with Marketing and Communications teams on restaurant initiatives and support appropriate responses to guest feedback and online reviews
- Oversee reservation and table management practices to support efficient seating, restaurant flow, and the guest experience
- Ensure opening, closing, side work, cash handling, payment processing, and other established operating procedures are completed accurately
- Maintain appropriate controls for restaurant supplies, equipment, and operating materials
- Ensure compliance with applicable food safety, sanitation, responsible alcohol service, workplace safety, and restaurant operating requirements
- Maintain restaurant spaces in a clean, organized, safe, and guest-ready condition and promptly address maintenance or operational concerns
- Work closely with the Executive Chef and culinary leadership to coordinate service, menu execution, timing, allergy concerns, guest feedback, and operational priorities
- Collaborate with Front Office and other hotel departments to provide seamless service to hotel guests and support overall property operations
- Assist with hotel Food & Beverage operations, meetings, banquets, and private events as needed based on business demands
- Assume appropriate restaurant leadership responsibilities in the Restaurant General Manager's absence
- Perform additional duties as assigned based on restaurant and hotel operational needs
Now Requirements (Fundamentals) list:
- Minimum of 3 years of progressive restaurant experience in an upscale casual, full-service restaurant, hotel, tavern, or comparable hospitality environment preferred
- Recent restaurant management, assistant management, or comparable Front-of-House leadership experience required
- Demonstrated ability to lead a Front-of-House team, delegate responsibilities, establish priorities, coach performance, and create accountability
- Strong understanding of full-service restaurant operations and service standards
- Experience with beverage operations and working knowledge of cocktails, spirits, wine, and beer strongly preferred
- Experience supporting beverage inventory, purchasing, cost control, and product management preferred
- Strong guest-relations and service-recovery skills with the confidence to make decisions in a fast-paced operating environment
- Working knowledge of restaurant financial fundamentals, including labor management, inventory, cost control, and revenue
for each section heading, then content:
for prose,
- for lists. We must not include any extra markup like or . Just the fragment. We must ensure we preserve all substantive information. Let's extract details. First, About the role content: Paragraph 1: "Truth Be Told, the British-inspired tavern located within The Study at University of Chicago, is seeking an experienced, engaging, and hospitality-driven Restaurant Manager to join our Food & Beverage leadership team. This hands-on management position supports the Restaurant General Manager in leading daily Front-of-House operations, developing the restaurant team, and delivering a consistently thoughtful and memorable guest experience." Paragraph 2: "Truth Be Told is open seven days a week for breakfast, lunch, and dinner, welcoming hotel guests, the University of Chicago community, Hyde Park neighbors, and visitors to the area." Paragraph 3: "The Restaurant Manager is an active presence on the floor, leading service, engaging with guests, coaching team members, and ensuring the restaurant operates efficiently throughout each service period." Paragraph 4: "The ideal candidate genuinely enjoys hospitality, meeting new people, and creating connections with guests and team members. We are looking for a confident restaurant leader with an engaging personality, strong operational instincts, and the ability to balance guest experience, team leadership, beverage knowledge, financial awareness, and attention to detail. Our caring and attentive associates reinforce our belief that guest service is our highest priority. We seek leaders who set clear expectations, create accountability, encourage curiosity and teamwork, and understand that a successful restaurant is built through both exceptional hospitality and disciplined daily execution." Then About Us: "The Study at University of Chicago is a 167-room hotel located on the Midway Plaisance in Chicago's historic Hyde Park neighborhood. Designed as a place of discovery and connection, the hotel reflects the character and energy of the University of Chicago while providing thoughtful, contemporary accommodations for university visitors, families, faculty, business travelers, and the surrounding community. The hotel is home to Truth Be Told, a British-inspired tavern offering a welcoming gathering place for hotel guests, the University of Chicago community, Hyde Park neighbors, and visitors to the area. The property also features 4,700 square feet of meeting and event space, including a 2,500-square-foot Winter Garden designed for social events and private functions." We could combine these into a few paragraphs. Now Responsibilities list: many bullet points. We need to capture each bullet as
- . Let's list them: - Support the Restaurant General Manager in the day-to-day leadership and operation of Truth Be Told, with a primary focus on Front-of-House service and restaurant execution - Serve as a visible, hands-on manager during service, actively engaging with guests and team members while monitoring the overall flow of the restaurant - Ensure Study Hotels hospitality and service standards are consistently understood and executed throughout the Front-of-House operation - Lead pre-shift meetings, communicate daily priorities, assign responsibilities, and ensure the restaurant is fully prepared for service - Supervise, coach, motivate, and develop Servers, Bartenders, Hosts, Restaurant Support, and other Front-of-House team members - Establish clear expectations and accountability while creating a positive working environment that promotes curiosity, teamwork, professional development, and genuine hospitality - Assist with onboarding and training new team members and provide ongoing coaching to strengthen service knowledge and execution - Monitor the guest experience throughout service, anticipate needs, engage with guests, and resolve concerns promptly and professionally - Support service recovery and make appropriate decisions to resolve guest concerns while protecting the overall guest experience - Maintain strong working knowledge of food menus, ingredients, allergy considerations, cocktails, spirits, beer, wine, and restaurant offerings - Support the development, execution, and continued improvement of the restaurant's beverage program, including cocktails, spirits, wine, and beer - Assist with beverage purchasing, receiving, inventory, product organization, pricing, and cost-control procedures - Monitor beverage usage, inventory levels, waste, and other operating practices to support established cost objectives - Assist the Restaurant General Manager with scheduling, labor management, payroll-related processes, and staffing decisions based on anticipated business levels - Monitor daily restaurant performance and help identify opportunities to improve productivity, revenue, cost control, and profitability - Support restaurant promotions, programming, and other initiatives designed to strengthen guest engagement and restaurant revenue - Work collaboratively with Marketing and Communications teams on restaurant initiatives and support appropriate responses to guest feedback and online reviews - Oversee reservation and table management practices to support efficient seating, restaurant flow, and the guest experience - Ensure opening, closing, side work, cash handling, payment processing, and other established operating procedures are completed accurately - Maintain appropriate controls for restaurant supplies, equipment, and operating materials - Ensure compliance with applicable food safety, sanitation, responsible alcohol service, workplace safety, and restaurant operating requirements - Maintain restaurant spaces in a clean, organized, safe, and guest-ready condition and promptly address maintenance or operational concerns - Work closely with the Executive Chef and culinary leadership to coordinate service, menu execution, timing, allergy concerns, guest feedback, and operational priorities - Collaborate with Front Office and other hotel departments to provide seamless service to hotel guests and support overall property operations - Assist with hotel Food & Beverage operations, meetings, banquets, and private events as needed based on business demands - Assume appropriate restaurant leadership responsibilities in the Restaurant General Manager's absence - Perform additional duties as assigned based on restaurant and hotel operational needs Now Requirements (Fundamentals) list: - Minimum of 3 years of progressive restaurant experience in an upscale casual, full-service restaurant, hotel, tavern, or comparable hospitality environment preferred - Recent restaurant management, assistant management, or comparable Front-of-House leadership experience required - Demonstrated ability to lead a Front-of-House team, delegate responsibilities, establish priorities, coach performance, and create accountability - Strong understanding of full-service restaurant operations and service standards - Experience with beverage operations and working knowledge of cocktails, spirits, wine, and beer strongly preferred - Experience supporting beverage inventory, purchasing, cost control, and product management preferred - Strong guest-relations and service-recovery skills with the confidence to make decisions in a fast-paced operating environment - Working knowledge of restaurant financial fundamentals, including labor management, inventory, cost control, and revenue