Restaurant Manager

About us

At Spin, recruitment is about more than filling roles; it’s about creating real human connections. We partner with leading U.S. companies to help them hire exceptional talent through a true direct-hire process, ensuring candidates join our clients’ teams directly while we support them throughout the journey. Join a growing hospitality and consumer-focused business that is known for delivering high-quality customer experiences through a fast-paced, community-driven environment. With an entrepreneurial mindset and a strong operational foundation, the company continues to expand while maintaining a culture centered around collaboration, efficiency, and people-first leadership.

What You'll Do

• Open and/or close the restaurant according to established procedures, ensuring the space is guest-ready at all times
• Lead pre-shift briefings to align the team on daily goals, specials, staffing coverage, and service expectations
• Maintain floor operations throughout each shift, jumping in to support front-of-house, kitchen, or counter as needed
• Ensure food quality, presentation, and portion consistency meet brand standards on every order
• Enforce food safety, sanitation, and cleanliness protocols across all areas of the restaurant
• Manage real-time staffing and labor, adjusting coverage to match volume and minimize unnecessary costs
• Handle guest feedback and complaints promptly and professionally, turning issues into positive experiences
• Cook off the floor, providing hands-on support as needed
• Coach and redirect team members in the moment, reinforcing accountability and service standards
• Oversee cash handling, POS reconciliation, and end-of-shift reporting
• Track daily sales performance and flag variances or opportunities to the ownership/leadership team
• Manage inventory par levels, flag shortages, and coordinate with suppliers or procurement as needed
• Review and approve staff schedules, managing shift swaps and last-minute coverage needs
• Support hiring and onboarding of new team members as needed
• Contribute to local store initiatives, community engagement, or social media moments that drive traffic and brand awareness

What You Bring

• Previous restaurant management or leadership experience
• Strong ability to lead, coach, and hold a team accountable
• Experience managing labor, scheduling, and controlling costs
• Ability to stay calm and make decisions under pressure
• Strong customer service mindset and problem-solving skills
• Reliable, punctual, and professional
• Flexible schedule (nights, weekends, holidays)
• Strong communication skills with staff and guests
• Basic understanding of food safety and cleanliness standards
• Nice to Haves:
• Experience in fast casual or high-volume restaurant environments
• Knowledge of P&L, budgeting, and inventory systems
• Experience opening or scaling restaurant locations
• Experience with POS systems and scheduling software
• Social media or local store marketing experience
• Bilingual or multilingual communication skills
• Experience training managers or building leadership pipelines

Salary & Benefits

Location: On-site in Savin Hill Ave, Dorchester
Pay: Competitive
Benefits: Full-time, long-term position
Immediate availability

Ready to apply?
We'd love to hear your story. The next step is a short application where you can share more about your background and upload your resume. Take your time — we read every response carefully.