Restaurant Manager

About the role

Shake Shack puts its people first and seeks a leader who will manage daily restaurant operations, train and motivate team members, and champion the brand in the local community. The position offers hands‑on mentorship, training, and growth potential in a fun, inclusive environment.

Responsibilities

• Manage daily restaurant operations to ensure superior service and guest satisfaction.
• Train team members on all aspects of Shack operations.
• Motivate and manage team members to provide the highest level of hospitality.
• Demonstrate leadership with a focus on coaching and achieving excellence.
• Develop and implement plans to promote the brand in the local community through word‑of‑mouth and restaurant events.
• Ensure compliance with sanitation and safety regulations.

Qualifications

• 2–3 years of restaurant management experience in a high‑volume, fast‑paced setting.
• Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security.
• Ability to lead, coach, and drive excellence at every level.
• Understanding of the financial aspects of business operations.
• Food‑handler certification (preferred).
• Willingness to work flexible hours.

Benefits

• Weekly pay and performance bonuses.
• Shake Shack meal discounts.
• Exclusive corporate discounts for travel, electronics, wellness, leisure activities, and more.
• Medical, dental, and vision insurance.
• Employer‑paid life and disability insurance.
• 401(k) plan with company match.
• Paid time off and paid parental leave.
• Employee Assistance Program available on Day 1.
• Pre‑tax commuter and parking benefits.
• Flexible spending and dependent care accounts.
• Development and growth opportunities (eligibility criteria apply).

Pay

Pay range: $60,486.40 – $74,526.40.

About Us

Founded as a hot‑dog cart in New York City’s Madison Square Park by Danny Meyer, Shake Shack has grown into a fast‑growing hospitality brand committed to high‑quality food and exceptional hospitality. The company embraces a philosophy of “Standing for Something Good,” giving back to communities, and fostering a positive work environment.