Jobs · Customer Service · Illinois

Restaurant Manager

Radisson Blu Aqua Hotel, Chicago · Chicago, IL · 1 mo ago
On-siteCustomer Service$60k–$75k/yrFull-time

Key Responsibilities

  • Participates in the development and implementation of business strategies for the restaurant which are aligned with Radisson Blu’s overall mission, vision values and strategies
  • Develops and implements strategies for the assigned Food & Beverage outlets that support achievement of the hotel’s goals
  • Develops and implements strategies to achieve revenue and profit goals
  • Aids in the development of the marketing plan for assigned outlet by keeping current on competitors on a regular basis
  • Develops and implements special promotions and employee incentives
  • Increases sales by coaching employees on effective sales techniques
  • Maximizes productivity by using forecasting techniques to adjust scheduling
  • Manages the operation of assigned restaurant or outlet
  • Coincides daily specials and new menu additions with Executive Chef
  • Manages the food and beverage service provided in assigned outlet; coaches employees on effective service and food presentation techniques
  • Inspects restaurant and outlet areas on an on-going basis and takes appropriate steps to ensure facilities meet or exceed the hotel’s standards at all times
  • Led staff meetings; conducts daily pre-shift meetings to discuss specials, house count, reservations and new menu items
  • Aids in quarterly inventories
  • Develops and implements strategies and practices which support employee engagement
  • Recruits and selects qualified candidates
  • Provides employees with the orientation and training needed to understand expectations and perform job responsibilities
  • Communicates performance expectations and provides employees with on-going feedback
  • Provides employees with coaching and counseling as needed to achieve performance objectives and reach their fullest potential

Requirements/Skills

  • Minimum two - three years restaurant management experience
  • High school diploma required, bachelor’s degree preferred
  • Excellent oral and written communication skills
  • Able to collaborate effectively with other hotel employees and managers to ensure teamwork
  • Able to resolve conflicts guests, supervisor and employee
  • Knowledge of local, state and federal liquor laws and regulations
  • Strong floor presence with focus and energy
  • Able to multitask and work well under pressure
  • Basic computer skills in Microsoft Office Suite

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