Restaurant Manager

About the Role

Oversee every aspect of restaurant operations, ensuring excellent guest service that meets or exceeds expectations while maintaining a warm, fun, friendly, and hospitable atmosphere.

Responsibilities

• Ensure the restaurant is adequately staffed to meet guest needs
• Control day-to-day operations including profit & loss by following cash control/security procedures, reviewing financial reports, and taking appropriate actions
• Work with area supervisor to develop the restaurant's annual operating budget and control all profit and loss centers, including food, beverage, supply, utility and labor costs
• Operate the business in accordance with company policies and applicable laws
• Directly impact interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems
• Complete all financial (invoices, reporting) and personnel/payroll related administrative duties accurately, on time and in accordance with Company policies and procedures
• Manage all shifts, including daily decision-making, staff support, scheduling and planning while upholding standards, product quality and cleanliness
• Maximize table turnover, sales per guest, and sales per hour
• Enforce safe work behaviors to maintain a safe environment for both guests and crew members
• Monitor daily activities to ensure quality food and cleanliness standards
• Meet the restaurant's P&L and expense goals
• Promote suggestive selling techniques
• Prepare quarterly sales and projections for area supervisor approval including follow up on store action plans

Requirements

• Bachelor's Degree or equivalent combination of education and experience
• Minimum of 3 years of experience as salaried manager in full service, Fine or Casual dining
• Experience with full service alcohol serving facility desirable
• Record of maintaining high standards in restaurant cleanliness, sanitation, food quality, and guest satisfaction
• Demonstrated leadership skills, including coaching, directing, and motivating a team
• Some exposure to P&L and sales building highly desirable