Restaurant Manager

About the role

Portillo’s is looking for a Restaurant Manager ready to lead team members to deliver high-quality food and customer service in a fun, fast-paced environment. The role focuses on living core values of Family, Greatness, Energy, and Fun while creating memorable experiences for guests and team members.

Responsibilities

• Model operational standards and execute critical behaviors to run great shifts, creating lifelong memories for guests and team members
• Motivate and manage team members to provide the highest level of hospitality
• Demonstrate leadership with a focus on coaching and achieving excellence
• Foster team engagement through frequent recognition and communication
• Ensure compliance with sanitation, food, and restaurant safety regulations
• Train Portillo's team members on restaurant operations
• Deliver exceptional guest experiences, making each visit memorable and fostering connections
• Execute shift planning, scheduling, training execution, and daily routines, including opening and closing the restaurant and managing cash handling
• Plan for and make critical business decisions around inventory, budget, and labor

Qualifications

• Minimum of 1-3 years of Restaurant Management experience in a high-volume, fast-paced restaurant setting preferred
• Working knowledge of restaurant operations, recruiting, scheduling, food planning and preparation, sanitation, food quality, and security
• Must exhibit an aptitude for leading, coaching, and driving excellence at every level
• Understanding of P&L and restaurant operations
• Must pass required certified sanitation and responsible alcohol vending courses
• Great communication skills; must be able to read, speak, and understand English to communicate with team members, managers, and guests
• High school diploma or equivalent
• Flexibility to work 50+ hour weeks, rotating shifts (including nights and weekends), and holidays

Benefits

• Participation in a discretionary bonus program based on restaurant performance
• Monthly technology reimbursement
• Uniform allowance
• Free shift meals
• Educational benefits
• Perks and discounts – access to hundreds of discounts from movie tickets to gym memberships and more
• Counseling and support resources through our Employee Assistance Program (EAP)
• Your choice of health insurance from among three medical plans (including a PPO), two dental plans, and a vision plan
• Paid time off
• 401(k) with company match
• Flexible Spending Accounts – healthcare and dependent care
• Financial Security through Voya Financial
• Beef Stock – Employee Stock Purchase Plan*
• Voluntary Benefits like pet insurance, critical illness coverage, and identity theft insurance

Pay

$55,000 - $60,000 annually. Actual salary depends on experience, location, and/or additional skills.

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