Restaurant Manager

About the Role

At Portillo’s, we’re seeking a Restaurant Manager to lead a team of high performers in delivering exceptional food and customer service. Join our fun, fast-paced environment and become part of our family, where we live by the core values of Family, Greatness, Energy, and Fun.

Responsibilities

• Model operational standards and execute critical behaviors to run great shifts, creating lifelong memories for guests and team members.
• Motivate and manage team members to provide the highest level of hospitality.
• Demonstrate leadership with a focus on coaching and achieving excellence.
• Foster team engagement through frequent recognition and communication.
• Ensure compliance with sanitation, food, and restaurant safety regulations.
• Train team members on restaurant operations.
• Deliver exceptional guest experiences, making each visit memorable and fostering connections.
• Execute shift planning, scheduling, training, and daily routines, including opening and closing the restaurant and managing cash handling.
• Make critical business decisions around inventory, budget, and labor.

Qualifications

• Minimum of 1-3 years of Restaurant Management experience in a high-volume, fast-paced setting preferred.
• Working knowledge of restaurant operations, recruiting, scheduling, food planning and preparation, sanitation, food quality, and security.
• Aptitude for leading, coaching, and driving excellence at every level.
• Understanding of P&L and restaurant operations.
• Must pass certified sanitation and responsible alcohol vending courses.
• Great communication skills; must read, speak, and understand English.
• High school diploma or equivalent.
• Flexibility to work 50+ hour weeks, rotating shifts (including nights, weekends, and holidays).

Benefits

• Participation in a discretionary bonus program based on restaurant performance.
• Monthly technology reimbursement.
• Uniform allowance.
• Free shift meals.
• Educational benefits.
• Perks and discounts on movie tickets, gym memberships, and more.
• Counseling and support resources through the Employee Assistance Program (EAP).
• Choice of health insurance (three medical plans, two dental plans, and a vision plan).
• Paid time off.
• 401(k) with company match.
• Flexible Spending Accounts (healthcare and dependent care).
• Financial security through Voya Financial.
• Employee Stock Purchase Plan (Beef Stock) after 1 year of employment with an average of at least 20 hours over a 6-month period.
• Voluntary benefits like pet insurance, critical illness coverage, and identity theft insurance.