Restaurant Manager

About the role

At Portillo’s, we’re looking for a Restaurant Manager who’s ready to lead team members to deliver satisfying food and top-notch customer service in a fun, fast-paced environment. Our people are the heart of Portillo’s, and we pride ourselves on living our core values of Family, Greatness, Energy, and Fun while creating unforgettable experiences for our guests and team members.

Responsibilities

• Model operational standards and execute critical behaviors to run great shifts, creating lifelong memories for guests and team members.
• Motivate and manage team members to provide the highest level of hospitality.
• Demonstrate leadership with a focus on coaching and achieving excellence.
• Foster team engagement through frequent recognition and communication.
• Ensure compliance with sanitation, food, and restaurant safety regulations.
• Train Portillo’s team members on restaurant operations.
• Deliver exceptional guest experiences, making each visit memorable and fostering connections.
• Execute shift planning, scheduling, training, daily routines, opening and closing the restaurant, and managing cash handling.
• Plan for and make critical business decisions around inventory, budget, and labor.

Requirements

• Minimum of 1-3 years of Restaurant Management experience in a high-volume, fast-paced restaurant setting preferred.
• Working knowledge of restaurant operations, including recruiting, scheduling, food planning and preparation, sanitation, food quality, and security.
• Must exhibit an aptitude for leading, coaching, and driving excellence at every level.
• Understanding of P&L and restaurant operations.
• Must pass required certified sanitation and responsible alcohol vending courses.
• Great communication skills; must be able to read, speak, and understand English to communicate with team members, managers, and guests.
• High school diploma or equivalent.
• Flexibility to work 50+ hour weeks, rotating shifts (including nights and weekends), and holidays.

Benefits

• Participation in a discretionary bonus program based on restaurant performance.
• Monthly technology reimbursement.
• Uniform allowance.
• Free shift meals.
• Educational benefits.
• Perks and discounts—access to hundreds of discounts from movie tickets to gym memberships and more.
• Counseling and support resources through our Employee Assistance Program (EAP).
• Choice of health insurance from among three medical plans (including a PPO), two dental plans, and a vision plan.
• Paid time off.
• 401(k) with company match.
• Flexible Spending Accounts—healthcare and dependent care.
• Financial security through Voya Financial.
• Employee Stock Purchase Plan (Beef Stock)—must have worked at Portillo’s for 1 year with an average of at least 20 hours over a 6-month period.
• Voluntary benefits like pet insurance, critical illness coverage, and identity theft insurance.

Pay

The pay range for this role is $55,000 - $60,000. Your actual salary will depend on experience, location, and additional skills.

Schedule

Flexibility to work 50+ hour weeks, rotating shifts (including nights and weekends), and holidays.