Restaurant Management
Cafua Management Company, a Dunkin Franchisee · Billerica, MA · 2 wk ago
ManagementInternship
About the role
The Restaurant Manager is responsible for the development of their team by providing strong, positive leadership and constructive feedback. They ensure the delivery of a great guest experience using an operational excellence model that contributes to profitable top line sales. The role involves the overall operation of the restaurant according to Dunkin’ standards, franchisee standards, and compliance with all applicable laws.
Responsibilities
- Recruit, hire, train and develop their employees
- Communicate job expectations to their employees
- Plan, monitor, appraise and review their employees’ job performance
- Create and maintain a guest first culture in the restaurant
- Ensure all shifts are appropriately staffed with qualified Team Members to achieve guest service goals
- Maintain safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation guidelines; comply with all applicable laws
- Execute all in-restaurant marketing promotions in a timely manner
- Execute new product roll-outs including team training, marketing and sampling
- Set sales goals and track results
Requirements
- Must be able to lift a minimum of 30 lbs
- Must be able to stand for 6+ hours at a time
- Must be 18+ years or older
- Must be authorized to work in the U.S.
- Fully fluent in English
Compensation and Benefits
- Competitive salary
- Health insurance
- 401k per company policy
- Two weeks of vacation
- Life/disability insurance
- Outings, recognition contests
- Employee discounts and discounted pet insurance
- Monthly Bonus Plan
What We Offer
- Internal growth and learning opportunities
- Family-owned and operated business
- Opportunity to work with a franchisee of Dunkin' Donuts
- Complimentary and discounted meals
- Outings and recognition contests
- Employee discounts and discounted pet insurance
- Monthly Bonus Plan
Our Culture
We are a family-owned and operated business with a People First culture. Our commitment to our team members is reflected in our internal growth and learning opportunities, as well as our dedication to providing a supportive and inclusive environment.
Qualifications
- High School diploma or equivalent
- At least 2 years of management experience
- Experience working in the restaurant or retail industry
Skills
- Ability to be flexible with working hours and weekend days
- Proficient in English
- Able to lift a minimum of 50 lbs and stand for a period of up to 6 hours at a time
Benefits
- Health insurance
- 401k per company policy
- Two weeks of vacation
- Life/disability insurance
- Outings, recognition contests
- Employee discounts and discounted pet insurance
- Monthly Bonus Plan