Restaurant Leader (General Manager) In Training

About the role

The Restaurant Leader at the Greater Foods Group is responsible for running a profitable restaurant and ensuring it meets McDonald's critical customer standards of Quality, Service, and Cleanliness. This is a significant role requiring strategic leadership and collaboration with a team of Department Leaders.

Responsibilities

• Works with a leadership team to set and achieve restaurant goals.
• Learns and follows a Profit and Loss (P&L) statement to manage financial aspects.
• Executes labor controls and coaches the leadership team on these controls.
• Creates action plans, delegates tasks, and ensures their completion.
• Maintains succession plans and conducts one-on-one meetings to develop internal talent.
• Maintains a safe and compliant workplace environment.
• Communicates effectively and tracks goals.
• Manages by walking around (MBWA) to encourage the use of systems, standards, and routines.
• Leads strategically, sets business objectives, and takes corrective action if necessary.
• Owns the performance management process for the assigned unit.
• Trains employees on a culture of hospitality to ensure excellent guest service.
• Recruits for restaurant-level roles.

Requirements

• At least 3 years of experience as a General Manager in a hospitality setting, such as a restaurant, retail, hotel/hospitality.
• Ability to understand, analyze, and act on a P&L statement.
• Ability to execute labor controls and coach leadership teams.
• Ability to create action plans, delegate tasks, and follow up on their completion.
• Ability to manage succession plans and conduct one-on-one meetings.
• Ability to maintain a safe and compliant workplace environment.
• Effective communication and goal tracking abilities.
• Strategic leadership and ability to manage by walking around.
• Ownership mindset for the assigned unit.
• Compliance with brand standards, food safety, and workplace safety.
• Ability to lead employee-centric training programs.

Benefits

• Competitive pay.
• 2 weeks of paid vacation after 1 year of service, with an additional 3rd week after 5 years.
• Paid holidays.
• Education through Archways to Opportunity, including opportunities to earn a High School degree, college tuition assistance, and English classes as a second language.
• Medical, dental, and vision coverage.
• McResource Line, an employee resource connection.
• Car allowance (considered on a case-by-case basis).
• Company outings.
• Monthly bonus opportunities.
• Food Handlers Certification.
• Continuous learning through McDonald’s and external development opportunities.