Restaurant Host/Hostess, Nobu (Caesars New Orleans)

Responsibilities

Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next.

Responsible for greeting and seating guest in assigned dining area.

Provides assistance to both guests and team members when necessary.

Greets guests upon their arrival and escorts guest party to appropriate table in dining area.

Maintains order and cleanliness in dining room.

Reports all complaints to management on duty.

• Gathers and distributes schedules for food servers and bus persons.
• Ensures chairs and tables are properly positioned and station groupings are assigned to each station.
• Distributes checks and handles comps, food coupons, and Player cards.
• Ensures proper check and cash control procedures are carried out.

Consistently demonstrates superior customer service skills by displaying outlined service behaviors.

Creates an atmosphere of luck and celebrates guest’s wins.

Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting.

• Anticipates needs and provides fast, flawless service.
• Checks for satisfaction and effectively resolves service breakdowns when they exist.

Promotes Caesars Rewards programs and card membership.

Provides a warm farewell and thanks guests for visiting.

Completes special assignments for management as requested.

Qualifications

• Success at Nobu Restaurant is defined by traits like a strong work ethic, a positive attitude, meticulous attention to detail, and a demonstrated history of anticipatory service.
• Previous experience of at least one year in a high-volume, fine dining establishment is preferred.
• High School diploma or equivalent preferred.
• Minimum one year Hostess experience at a fine dining restaurant preferred.
• Ability to read and write English sufficiently to perform job.
• Consistently displays extraordinary service with an upbeat and positive attitude.
• Some knowledge of food service.

About Us

Caesars New Orleans Casino & Hotel earned recognition as a City Business “Best Places to Work” honoree and was named “#1 Large Employer” in the New Orleans area by the “Times-Picayune” Top Workplaces program.

A destination property in the heart of the city, we are continually striving to attract the best talent to provide exceptional experiences for our guests.

We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers.

Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions.

Our resorts operate primarily under the Caesars®, Harrah's®, Horseshoe® and Eldorado® brand names.

We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership.

The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework.

Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values – Together We Win, All In On Service and Blaze the Trail – every day.

If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.