Restaurant General Manager

Live your passion and add your magic at Montage International. We’ve built a culture that leads with the notion of doing what you love every day. If this resonates with you, we welcome your application and provide reasonable accommodations for applicants with disabilities.

About the role

Imagine turning your passion and talent into a fulfilling career in a beautiful workplace where you can learn, grow, and have fun. At Montage, you’re not just an associate but a passionate creator of authentic, personalized experiences. You’ll feel empowered to think creatively, discover career growth opportunities, and craft lasting, cherished moments for our guests. Working at Montage is more than a job; it’s a way of life.

Responsibilities

• Provide strategic and operational leadership, guidance, direction, and tactical expertise for the hotel’s restaurants
• Drive hotel profitability through revenue generation in the restaurant, cost control, guest satisfaction, and associate engagement
• Assist F&B Managers with daily restaurant operations, floor support, special events, and restaurant reservations
• Oversee the selection, training, and development of personnel within the department
• Maintain constant communication within the restaurant
• Provide conflict resolution, ensure disciplinary and termination procedures are followed, and uphold all workplace standards
• Promptly address all operational issues with management and staff
• Monitor all elements (lighting, music, temperature), business levels, staffing levels, service levels, Forbes standards, service timing, and dining room cleanliness
• Take steps to ensure food and beverage quality and presentations meet standards at all times
• Maintain cleanliness and accuracy of restaurant menus
• Control payroll and equipment costs, minimizing loss
• Manage the financial aspects of the operation
• Attend all restaurant daily line-ups and weekly meetings
• Ensure the department abides by all safety and sanitation policies
• Create and maintain staffing schedules, ensuring appropriate coverage
• Develop and manage departmental budgets, forecasts, and financial reports, monitoring expenses and revenue performance
• Implement cost control measures and revenue enhancement strategies to maximize profitability while maintaining service quality
• Maintain high standards of service excellence, food quality, and presentation, ensuring consistency and adherence to brand standards
• Deliver on guests’ expectations and create WOW moments
• Perform additional duties as assigned that may be outside the scope of duties, based on business needs

Requirements

• Prior Food and Beverage Management experience
• Excellent verbal and written communication skills
• Ability to prepare and analyze data, figures, and transcriptions using Microsoft Office products (Word, Excel, PowerPoint, Outlook)
• Embrace technology—continually learn, adapt, and master new operating systems
• Knowledge of food service techniques and cost controls such as labor, productivity, food cost, and other expenses
• Knowledge of food and alcoholic beverages
• Knowledge of hotel food and beverage operations
• Budgetary analysis capabilities
• Ability to work a flexible schedule including weekends and holidays
• Luxury hotel experience (a plus)

About You

• Passionate about restaurant operations
• Exceptional in leading a team
• Passionate about providing exceptional service and creating memorable moments
• Open to learning, developing, and growing both personally and helping others do the same
• Trustworthy and have integrity

Benefits

• Discretionary Time Off (DTO)
• Healthcare benefits
• Health Savings Account and Flexible Spending Accounts
• 401(k) retirement plan with company matching, fully vested, and loan option
• Banking and Investing Program offering preferred rewards, mortgage discount, and waived fees
• Fertility & Family Forming Assistance
• Parental leave pay differential
• Pet Insurance
• Hotel discounts
• Free meals
• Fitness & wellness discounts
• LinkedIn Learning membership
• Community engagement through Hearts of (insert brand)/Hearts of Pendry
• Associate events throughout the year

Pay

The pay scale for Restaurant General Manager is $92,000 to $139,000. This is the base salary or hourly wage range, exclusive of incentive pay such as commissions, piece rates, or gratuities.

Physical Requirements

• Grasping, holding, sitting, walking, repetitive motions, bending over
• Ability to stand and exercise mobility for extended periods during your scheduled shift
• Ability to lift and carry up to 50 pounds regularly and for extended periods during the shift
• Ability to push and pull food serving equipment and carts weighing up to 200 pounds on a semi-regular basis