Restaurant General Manager
Hoogland Restaurant Group · Pigeon Forge, TN · Yesterday
ManagementInternship
About the role
Marco’s Pizza is seeking energetic, goal-oriented team members who are passionate about people and results to join our management team as a General Manager. You will lead and develop people to execute outstanding product quality and customer service, build sales, and control costs for the restaurant.
Responsibilities
- Demonstrate and reinforce Marco's leadership behaviors and values.
- Create an environment that promotes the company culture and philosophies to attract, retain, and develop our people.
- Source and interview all store employees to ensure they embrace our values, including a strong dedication to customer satisfaction.
- Train team members on company processes, customer service, and updated policies and procedures.
- Ensure all aspects of human resources are followed, including scheduling, payroll, benefits, performance reviews, and reporting to the home office.
- Plan and coordinate leadership team meetings with Assistant Manager, Shift Leads, and Manager in Training.
- Ensure standards are maintained for product quality, service speed, cleanliness, and sanitation.
- Ensure appropriate inventory par levels and ordering system are in place; complete weekly and end-of-period inventory.
- Complete inventory reporting and ensure proper inventory management.
- Accountable for creating store Action Plans, including marketing, to continuously improve the business.
- Accountable for weekly KPIs and plans to achieve goals.
- Ensure the store and exterior of the property are maintained.
- Ensure proper security and verification procedures are met when handling deposits and the contents of the safe.
Requirements
- 3 years of leadership experience, required.
- 1 year of restaurant experience, preferred.
- Ability to lead up to 20 team members.
- Willing to work about 50 hours per week, including some Saturdays and Sundays.
Benefits
- Competitive compensation and benefits with opportunities to earn bonuses with exceptional performance.
- Medical, Dental, and Vision Insurance.
- Company Paid Life Insurance.
- Paid Time Off.
- 401(k) with company match of 50%.
Schedule
About 50 hours per week, including some Saturdays and Sundays.