Restaurant Floor Supervisor

About The Role

The Front of House (FOH) Supervisor is responsible for overseeing and managing the FOH team, ensuring smooth operations and delivering high-quality service to guests. They will provide leadership and guidance to FOH staff, while maintaining a focus on food quality, presentation, and guest satisfaction.

What You Will Do

• Oversee and manage the FOH team to ensure efficient and effective operations during service
• Train, develop, and coach FOH team members to maintain high standards of service, professionalism, and guest engagement
• Collaborate with the kitchen team to ensure timely delivery of food and optimal coordination between FOH and BOH
• Maintain a thorough working knowledge of menu items, ingredients, allergens, and food presentation to assist guests and address any inquiries or concerns
• Ensure that food quality, portion sizes, freshness, and presentation consistently meet the established standards
• Maintain a clean, organized, and well-stocked FOH area, adhering to food safety, health, and sanitation guidelines
• Collaborate with the management team to implement and enforce company policies, procedures, and guidelines
• Lead by example, consistently demonstrating professionalism, teamwork, and a positive attitude
• Follow all company policies, procedures, and guidelines
• Consistently report to scheduled shifts on time and ready to work in proper uniform
• Operate ethically to protect the assets and image of the company
• Perform other duties and responsibilities as per business need

About You

• Minimum 3 years of experience in a high-volume, fast-paced restaurant
• Minimum of 1 year of experience in a supervisory or management role in a restaurant setting
• Excellent interpersonal and communication skills to effectively lead and motivate a diverse team
• Strong knowledge of food and beverage operations, including menu items, preparation methods, and presentation
• Ability to think quickly, multitask, and problem-solve in a fast-paced environment
• Ability to work collaboratively as part of a team and independently as needed
• Ability to think quickly and multi-task in a fast-paced environment
• Effective communication and interpersonal skills conducive to a productive teamwork environment
• High standards for cleanliness of workspace and service areas
• Ability to work in an ever-changing environment
• Ability to work both independently and in a team environment
• Strong work ethic and customer-focused approach
• Must be passionate, entrepreneurial, and dedicated to success

Physical Requirements

• Ability to perform the essential job functions consistently, safely, and successfully with the ADA, FMLA and other federal, state, and local standards
• Ability to lift and carry items weighing 10 – 30 pounds on a regular basis and up to 50 pounds on a regular (or occasional basis)
• Ability to stand for long periods of time

Compensation Range

$25.00 - $32.00 per hour

Our Benefits

• Medical, dental & vision coverage
• 401(k) with company match contributions
• Life insurance coverage
• Generous paid time off policy
• Free family meal
• A robust employee referral bonus program

Growth Opportunities

To us, your career is more than a job—its a journey. Whether you’re just starting your career or looking to take the next step, you’ll have access to diverse experiences within restaurants, entertainment, sports, retail, and hospitality to gain exposure across different industries and roles. Our goal is to promote from within, offering mentorship, collaboration, resources and clear paths to advancement as you build valuable skills.