Restaurant District Manager
Job Summary
Earn $65,000 to $75,000 plus bonuses! - Based on skills and qualifications! Potbelly Sandwich Shops is looking for a District Manager to join our team. We offer comprehensive medical, dental, and vision benefits along with group life insurance.
About the Role
As a District Manager, you will lead and coach shop management to improve operations and maximize sales and profits. Key responsibilities include developing the annual business plan, managing staff, and ensuring compliance with Potbelly standards.
Responsibilities
- Lead and develop General Managers to the next level
- Develop and train bench at every level from Shift Leader to District Manager
- Coach and develop General Managers on staffing, scheduling, turnover, employee satisfaction, performance management, training and orientation, communication, rewards and recognition, and administration
- Conduct performance reviews and provide continuous feedback and development
- Build strong teams and identify staffing needs
- Recruit, select, develop, and place all Managers and Shift Leaders
- Ensure compliance at the shop level and participate in monthly meetings with Shop Management team for goal alignment
- Develop and execute local shop marketing promotions and new product roll-outs
- Manage several fast-paced, high-volume, customer-focused shops through organization and coordination of schedules, supervision, counseling of employees, problem-solving, maintaining cleanliness, and providing great customer service
- Complete various audits to ensure shops meet Potbelly standard practices and procedures
Requirements
- Must have the ability/stamina to work a minimum of 50 hours a week
- Ability to stand/walk for 9-10 hours per day
- Ability to reach, feel, bend, stoop, carry, finely manipulate, and key in data
- Ability to lift up to 10 pounds frequently and up to 50 pounds occasionally
- Must be able to work in both warm and cool environments, indoors and outdoors
- Must be able to tolerate higher levels of noise from music, customer and employee traffic
- Must be able to tolerate potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish
- Must have excellent communication skills in English (some markets require Spanish)
Qualifications
- Knows, lives, and can teach Potbelly Values
- Adopts the Potbelly Values as their personal values
- Has excellent communication skills, including active listening and the ability to ask great questions
- Possesses a sustained record of leading teams to success
- Has an extremely strong work ethic
- Is an active learner
- Has the initiative to solve problems and to get things done correctly and on time
- Has the ability to grow other leaders
- Has humility and self-confidence
- Knows how and successfully grows sales/business profitably
- BA/BS preferred
- At least 5 years of proven leadership experience, managing multiple units preferably within a rapidly growing retail or restaurant organization
- Proven track record of delivering results in a complex, fast-paced environment
- Demonstrated leadership capability to build strong teams and to achieve business goals
- Ability to relocate to other markets, preferred
Skills
- Leadership
- Team Building
- Performance Management
- Training and Development
- Customer Service
- Financial Management
- Compliance
- Communication
Benefits
Job Title: District Manager
Department/Function: Operations
Location: Field, in District
Report to: Regional Manager or Regional VP/Director
Details: Full-Time, Exempt
Travel Requirements: Frequently
General Description: Leads and behaves according to Potbelly Values. District Manager provides leadership, coaching, and direction to shops through people development. He / She will be responsible for up to 6 locations on average, depending on market. He / She leads to improve shop operations and to maximize long-term sales and profit of each shop.
Pay
$65,000 to $75,000 plus bonuses!
Schedule
Frequent travel requirements.