Restaurant Director of Operations

The Job

The Director of Operations is responsible for the quality of restaurant operations and is dedicated to building an environment of operational excellence. Aligns teams through performance measures that achieve our business goals. This position is also responsible for each restaurant’s execution and provides leadership and coaching to achieve high operational standards and increase sales and profits.

People Leader

Encourages and fosters the development of Management Teams, providing them with challenging and measurable goals for their professional growth. You can easily adapt the delivery of information, content, or feedback style to best meet the audience's needs. Easily handles performance issues and holds teams accountable in a constructive and timely manner.

Talent Development

Believes in and supports a culture of continuous improvement and continuous learning and actively works on self-development.

Workforce Planning

Develops succession plans for staffing needs with a strong ability to recruit and develop others. Assesses talent at all levels and understands the importance of building a bench.

Operations

Holds a high level of P&L acumen and develops action plans to continuously raise the level of performance. Skilled at planning, development, and implementation of practices that meet our high operational standards. Champion of change and inspires others to embrace evolution.

Culinary

Ensures culinary standards are being followed in the areas of food safety, food storage, prep recipes, line procedures, and all culinary processes.

Food Safety

Sets the bar high in maintaining a clean, food-safe, and professional work environment while making it high energy and fun.

New Restaurant Openings

Lead, execute, and assist in NRO’s.

The Necessities

• Out-of-the-box thinker
• Problem identifier and solver
• Excellent relationship builder
• Able to set goals and convert plans into action
• 5 years in a leadership role, with a multi-unit restaurant brand
• Experience leading successful sales-building initiatives
• Track record of data-driven decision-making
• Self-starter, able to juggle multiple projects at one time
• Located in the Houston Metro area
• Expected to have a high presence in designated restaurants (80%)