Director of Restaurant Operations

At Rosewood Hotel Group, we answer The Calling. Together, we Make the Place. We are driven to create a future where people and place enrich one another, rooting ourselves deeply in every location while setting new benchmarks for positive impact. As a pioneering collective, we curate extraordinary moments and honor the soul of every place along our journey.

About the Team

As part of the Food & Beverage Division, this role contributes to the strategic leadership and operational excellence of all restaurant and bar operations at Rosewood Calistoga. You will report directly to the Director of Food & Beverage, collaborating closely with Culinary, Wine, Beverage, Events, Sales & Marketing, Finance, Operations, and Talent & Culture teams.

Responsibilities

• Lead all restaurant, bar, wine, and outlet operations, ensuring alignment with Rosewood brand standards and business objectives
• Support pre-opening strategy and execution, overseeing all restaurant and outlet operational activities in close partnership with peers and the corporate team
• Partner with Culinary, Wine, and Beverage leaders to create exceptional dining experiences that celebrate Northern California's food and wine culture
• Oversee financial planning, budgeting, forecasting, labor management, revenue optimization, and cost controls across all restaurant operations
• Drive service excellence through the development and implementation of operational standards, policies, procedures, and training programs
• Maintain a visible presence throughout restaurant and bar venues, engaging guests and coaching teams to deliver exceptional experiences
• Lead marketing activations, programming, partnerships, and promotional initiatives that strengthen awareness and drive revenue growth
• Participate in pricing, yield management, and commercial strategies that maximize outlet profitability and performance
• Oversee inventory controls, purchasing standards, beverage operations, and menu profitability initiatives
• Foster a culture of excellence, accountability, recognition, and continuous improvement across all Food & Beverage teams
• Lead recruitment, training, succession planning, and leadership development initiatives to build a high-performing and diverse team
• Ensure compliance with California labor laws, food safety requirements, alcohol service regulations, safety standards, and company policies
• Represent the Food & Beverage division in leadership meetings and contribute to hotel-wide strategic initiatives
• Maintain effective communication with stakeholders regarding outlet performance, guest feedback, operational priorities, and business objectives

Requirements

• 7–10+ years of progressive leadership experience within luxury hotel Food & Beverage operations, destination resorts, or multi-unit restaurant environments
• Significant experience overseeing multiple restaurants, bars, lounges, and special event operations
• Bachelor's degree in Hotel Management, Business Administration, or equivalent professional experience
• Experience contributing to the successful pre-opening of a luxury hotel, resort, or hospitality concept
• Proven leadership capabilities with a strategic mindset, strong business acumen, and an entrepreneurial spirit
• Excellent financial management skills, including budgeting, forecasting, labor management, cost controls, and revenue optimization
• Exceptional communication, presentation, coaching, and relationship management skills
• Deep understanding of guest-centric service, luxury hospitality standards, and personalized experiences
• Knowledge of hospitality, food safety, workplace safety, and employment regulations, particularly in California and the United States
• Familiarity with California labor laws, wage-and-hour compliance, Responsible Beverage Service (RBS) standards, ABC regulations, and Cal/OSHA requirements
• Experience leading and developing diverse teams in fast-paced luxury hospitality environments
• Knowledge of industry trends, food and beverage innovation, luxury dining experiences, and competitive market dynamics
• Experience within Napa Valley, Sonoma County, or other luxury wine-country destinations is highly desirable
• Knowledge of California wines, regional producers, and beverage programming strengthens your profile
• Bilingual English and Spanish communication skills are considered an asset

Benefits

At Rosewood Hotel Group, your voice is heard and valued. We encourage associates to be themselves and honor the history, culture, and geography of our destinations. Our Diversity, Equity, and Inclusion (DEI) strategy helps transform and nurture genuine, long-lasting relationships.

Pay

The salary range for this position is $130,000 - $145,000 annually. This position may also be eligible for bonuses. Decisions regarding individual salaries will be based on experience, type of experience, location, and education.