Restaurant Busser

About the Role

A Busperson is responsible for setting and clearing dining tables and stocking service stations in the hotel’s continuing effort to deliver outstanding guest service and financial profitability.

Responsibilities

• Set and prepare tables for dining, including, but not limited to, folding napkins, cleaning and placing tableware, serving water, etc.
• Ensure tableware is in good and working condition and report any defects for repair.
• Stock, maintain and clean designated food station(s).
• Assist food server(s) with table service, including, but not limited to, serving beverages, breads, etc.
• Retrieve and transport dirty tableware to dishwashing area.
• Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner.

Supportive Functions

• Perform any general cleaning tasks using standard hotel cleaning products as assigned by supervisor to adhere to health standards.
• Fold napkins for all meal periods throughout the day to maintain an adequate supply.
• Perform all assigned side work to include replenishing condiments and restocking side stands.
• Perform other duties as requested, such as cleaning unexpected spills, handling special guest requests, greeting and seating guests, and ensuring guest satisfaction.
• Attend required meetings.

Requirements

• Knowledge of the appropriate table settings and service ware.
• Ability to understand and communicate in English to comprehend and respond to basic guest requests.
• Ability to understand written English to read any caution or safety notices.
• Ability to grasp, lift and/or carry, or otherwise, transport up to 50 lbs. through a crowded room.
• Ability to move or push goods on a hand cart/truck weighing a maximum of 200 lbs.

Qualifications

High school diploma or equivalent preferred. 3 or 6 months of related experience and/or training; or equivalent combination of education and experience.