Restaurant Busser

Job Description

Prepares dining room for use, cleans appropriate areas and sets tables for further use, ensuring a positive guest experience.

• Create and ensure a fun-filled, entertaining and exciting environment with the five F’s - Fast, Fun, Friendly, Fresh and Focused
• Treat guests with a sense of caring and individuality while effectively identifying their specific needs
• Show special recognition of frequent guests
• Maintain a safe, clean and comfortable environment for guests at all times
• Consistently welcome guests, thank them for their patronage, seek ways to make them comfortable and express the desire to have them return
• Present a neat, clean and well-groomed appearance at all times
• Maintain constant awareness of services, promotions, and events offered at the facility and inform guests
• Handle team member and guest concerns/dissatisfaction and disputes timely and professionally to the team member/guest satisfaction, while maintaining financial responsibility
• Create a work environment that is safe, professional, friendly and conducive to a high level of morale, productivity and performance
• Exhibit conduct in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida departmental policies and procedures
• Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discretely notifying appropriate management of concerns
• Ensure prompt and discrete notification to management and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations
• Inspect and ensure a clean, safe working environment, notify appropriate departments to handle deficient situations
• Create a work environment that is safe, professional, friendly and conducive to a high level of morale, productivity and performance
• Exhibit conduct in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida departmental policies and procedures
• Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discretely notifying appropriate management of concerns
• Ensure prompt and discrete notification to management and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations
• Inspect and ensure a clean, safe working environment, notify appropriate departments to handle deficient situations
• May occasionally be exposed to bodily fluids, pet or service animals, and strong odors
• Will be required to assist in customer evacuation in case of emergency

Work Environment

• Regularly required to stand, walk, and demonstrate high-mobility for a majority of the shift
• Transit across surfaces that may alternate between carpeted and hard surfaces
• Walk through slippery surfaces and/or sloping floors or stairs
• Use hands to finger, handle or feel small objects such paper or cloth
• Reach with hands and arms overhead and from side to side
• Specific vision abilities required by this job include close, distance, color, peripheral vision and depth perception
• Will often transit between brightly lit and dimly lit areas, including flashing lights and computer or TV screens
• Position requires bending, lifting and carrying supplies and equipment up to 20 pounds, will be required to use, push and pull wheeled hand-carts or other equipment weighing in excess of 100 lbs
• May occasionally be exposed to bodily fluids, pet or service animals, and strong odors
• Will regularly bend, stoop, kneel, and twist at the waist
• May occasionally use de-escalation techniques to resolve customer conflict
• Will be required to assist in customer evacuation in case of emergency

Benefits

Comprehensive benefits package that allows team members to stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our full list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Qualifications

• Required As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended.

Skills

• Highly organized and detail-oriented
• Excellent communication and interpersonal skills
• Ability to multitask and prioritize responsibilities
• Knowledge of local laws and regulations related to gaming and alcohol service

Pay

Compensation is commensurate with experience.

Schedule

Hours are typically 8:00 AM - 5:00 PM, Monday through Friday.