Restaurant Assistant General Manager - Greensburg
Live! Casino Pittsburgh · Greensburg, PA · 1 mo ago
ManagementFull-time
Why We Need Your Talents
Daily oversight of the food & beverage operations and staff.
Ensures compliance with policies and procedures.
Ensures guest service standards are adhered to by staff.
Where You'll Make an Impact
- Adhere to, implement and follow all policies of the department and company
- Supervises and assists in daily training of managers and hourly employees and maintains open communication between all personnel working in department
- Maintains appropriate beverage/food inventories and quality control with the service of alcohol
- Ensures quality control and timeliness of beverage/food service
- Aids in controlling labor/beverage/food cost for department
- Knowledge of safety procedures to ensure employee and guest safety
- Understands all PLCB regulations and ensures compliance of all applicable liquor laws for the department
- Ensures compliance with all federal and state gaming regulations
- Achieves budgeted revenues, control expenses and labor costs, and maximize profitability within all areas of food & beverage outlets
- Maintains company operating standards
- Demonstrates professionalism that reflects our brand and company values
- Responds to guest trends, needs, issues, comments and problems to ensure a quality experience and enhance future sales prospects
- Ability to extend complimentary items in accordance with the property comp matrix
Skills to Help You Succeed
- Ability to analyze and interpret restaurant operation results
- Ability to solve complex problems
- Ability to perform assigned duties under pressures
- Knowledge of sanitation laws and health regulations and applicable OSHA regulations
- Must be Serv-Safe and RAMP certified
- Ability to perform assigned duties in an interruptive environment
- Accuracy in completing assigned duties in a timely manner
- Requires thorough knowledge of restaurant/bar practices and procedures
- Must have full working knowledge of POS
- Must have knowledge of approved Responsible Gaming Program
- Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently
- Must be able to obtain and maintain licensure as required by the State Gaming Control Agency for the position
Must-Haves
- High school diploma or equivalent required; some college preferred
Physical Requirements
- Ability to work long hours
- Ability to stand for long periods of times without sitting or leaning
- Ability to climb stairs multiple times daily
- Ability to handle multi-tasking-heavy work-exerting up to 50 pounds of force occasionally, and up to 30 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects
- Ability to climb, bend, stretch, twist or reach with your body and arms
- Ability to work under variable temperatures and noise levels
Working Conditions
- 24/7 high energy casino with over 100,000 sq. ft of gaming and entertainment space and approximately 500 employees
- Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises