Resource & Production Planner

What You'll Do

• Build and maintain the master schedule for all upfitting jobs, sequencing work orders against available bays, technician capacity, and promised ship/delivery dates.
• Run material requirements planning (MRP) in Business Central to ensure parts and kits are on hand or on order ahead of scheduled build dates; resolve shortages before they hit the floor.
• Assign and load-balance technicians and bays by skill, certification, and job complexity, adjusting in real time for absences, rework, and rush orders.
• Maintain accurate item lead times, routing/work center data, and capacities in Business Central so planning outputs stay reliable.
• Support S&OP-style conversations — translating sales pipeline and backlog into a realistic production plan.
• Continuously improve planning processes: standard build times, bay utilization, kitting practices, and schedule stability.

Required Qualifications

• 3+ years of experience in production/resource planning, scheduling, or materials planning, ideally in a manufacturing, fabrication, or vehicle upfitting/fleet environment.
• Solid working knowledge of MRP concepts demand vs. supply, lead times, safety stock, order policies, and how planning decisions cascade through a BOM/routing.
• Comfort working across multiple constraints at once (people, physical space, and parts) rather than pure single-resource scheduling.
• Strong Excel skills for ad hoc analysis and reporting.
• Clear, proactive communicator who can push back on unrealistic commitments and coordinate across shop, parts, and sales.
• Organized and detail-oriented; comfortable re-prioritizing multiple times a day as jobs move.

Preferred Qualifications

• Hands-on experience with Microsoft Dynamics 365 Business Central (Production Orders, Planning Worksheet, Requisition Worksheet, Routings, Capacities/Work & Machine Centers).
• APICS/ASCM certification (CPIM) or equivalent formal MRP/scheduling training.
• Experience in truck/van upfitting, fleet services, or a fabrication/job-shop environment with high build variability.
• Familiarity with lean scheduling tools (visual boards, PSQDC, capacity heat maps) and continuous improvement methods.
• Exposure to field service or shop service ticketing systems alongside production scheduling.

Success Looks Like

• On-time schedule adherence improves and expedite fire-drills go down because shortages are caught days, not hours, ahead of build.
• Bay and technician utilization is visible and balanced — no single bay or tech chronically overloaded while others sit idle.
• Operation

leadership has a reliable, current view of what's scheduled, what's at risk, and why.